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Skogland, Iselin; Siguaw, Judy A. - In: The Cornell School of hotel administration handbook of …, (pp. 331-345). 2010

Persistent link: https://www.econbiz.de/10008667132

Tourists' life satisfaction at home and away : a tale of two cities

Simpson, Penny M.; Siguaw, Judy A.; Sheng, Xiaojing - In: Journal of travel research : a quarterly publication of … 55 (2016) 2, pp. 161-175

Persistent link: https://www.econbiz.de/10011432529

US winter migrants' park community attributes : an importance-performance analysis

Sheng, Xiaojing; Simpson, Penny M.; Siguaw, Judy A. - In: Tourism management : research, policies, practice 43 (2014), pp. 55-67

Persistent link: https://www.econbiz.de/10010351369

Service productivity, satisfaction, and the impact on service firm performance

Rew, Dongjun; Siguaw, Judy A.; Sheng, Xiaojing - In: Services marketing quarterly 41 (2020) 4, pp. 344-357

Persistent link: https://www.econbiz.de/10012607279

Servicescape attributes and consumer well-being

Sheng, Xiaojing; Siguaw, Judy A.; Simpson, Penny M. - In: The journal of services marketing 30 (2016) 7, pp. 676-685

Persistent link: https://www.econbiz.de/10011590769

Measuring experienced emotions during service recovery encounters : construction and assessment of the ESRE scale

Schoefer, Klaus; Diamantopoulos, Adamantios - In: Service business : an international journal 2 (2008) 1, pp. 65-81

Persistent link: https://www.econbiz.de/10003692368

"Regretting your brand-self?" : the moderating role of consumer-brand identification on consumer responses to purchase regret

Davvetas, Vasileios; Diamantopoulos, Adamantios - In: Journal of business research : JBR 80 (2017), pp. 218-227

Persistent link: https://www.econbiz.de/10011771503

Pre‐purchase satisfaction and first‐time buyer behaviour: some preliminary evidence

Simintiras, Antonis; Diamantopoulos, Adamantios; … - In: European Journal of Marketing 31 (1997) 11/12, pp. 857-872

While the customer satisfaction/dissatisfaction literature is extensive and continually expanding, there has been little focus on pre‐purchase satisfaction of first‐time buyers and its likely impact on buying behaviour. Applies a field‐based approach to examine and assess the nature of...

Persistent link: https://www.econbiz.de/10014723247