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Public service delivery in Fiji, Solomon Islands and Papua New Guinea : analysing quality in public services

Singh, Gurmeet; Dutt Pathak, Raghuvar; Naz, Rafia - In: International journal of services and standards 6 (2010) 2, pp. 170-193

Persistent link: https://www.econbiz.de/10008757352

Service quality and attitudinal loyalty : consumers' perception of two major telecommunication companies in Oman

Belwal, Rakesh; Amireh, Mohannad - In: Arab economic and business journal 13 (2018) 2, pp. 197-208

Intense competition and shifting loyalties in the Omani telecommunication sector are forcing companies to focus on service quality for increased customer satisfaction, customer loyalty, and organizational profitability. This study assesses the service quality for two major telecommunication...

Persistent link: https://www.econbiz.de/10011956273

Patient perception of healthcare services in Fiji : analysis of functional and psychological dimensions

Singh, Gurmeet - In: World review of entrepreneurship, management and … 8 (2012) 2, pp. 135-147

Persistent link: https://www.econbiz.de/10009529028

Healthcare service delivery and customer satisfaction : insight from government hospitals in Fiji

Singh, Gurmeet - In: International journal of services, economics and management 3 (2011) 3, pp. 323-335

Persistent link: https://www.econbiz.de/10009404667

Co-creation : interface for online affective experience and repurchase intention

Anshu, Kumari; Gaur, Loveleen; Gurmeet Singh; Singh, … - In: International journal of business and economics 20 (2021) 2, pp. 161-185

Persistent link: https://www.econbiz.de/10013184272

Impact of customer experience on attitude and repurchase intention in online grocery retailing : a moderation mechanism of value co-creation

Anshu, Kumari; Gaur, Loveleen; Singh, Gurmeet - In: Journal of retailing and consumer services 64 (2022), pp. 1-13

Persistent link: https://www.econbiz.de/10013209516

How demographic differences influence customer satisfaction with the public service delivery in Fiji

Singh, Gurmeet; Reddy, Mahendra; Gounder, Neelesh - In: International journal of services and standards 5 (2009) 3, pp. 276-289

Persistent link: https://www.econbiz.de/10003905027

Use of social networking sites by SMEs to engage with their customers : a developing country perspective

Sharma, Shavneet; Singh, Gurmeet; Aiyub, Asheefa Shaheen - In: Journal of internet commerce 19 (2020) 1, pp. 62-81

Persistent link: https://www.econbiz.de/10012179615