Matzler, Kurt; Renzl, Birgit; Faullant, Rita - In: International Journal of Bank Marketing 25 (2007) 6, pp. 394-405
Purpose – The purpose of this study is to replicate and extend the findings of Matzler et al. 's recent paper on the dimensionality of price satisfaction. Furthermore, a test is performed to ascertain whether the relationship between satisfaction with the individual price dimensions and...