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~subject:"Customer satisfaction"
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Subject
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Customer satisfaction
Satisfaction
11,020
Zufriedenheit
9,894
Stress
4,947
Lebensqualität
4,443
Quality of life
4,409
Work stress
3,950
Job satisfaction
2,452
Arbeitszufriedenheit
2,392
Deutschland
2,004
Germany
1,943
Kundenzufriedenheit
1,702
happiness
1,514
satisfaction
1,393
Consumer behaviour
1,337
Konsumentenverhalten
1,317
Happiness
1,310
Schätzung
1,215
Estimation
1,177
Health
1,019
Gesundheit
997
Emotion
893
life satisfaction
840
Welt
837
World
812
Sozialer Indikator
796
Service quality
788
Social indicator
786
Relationship marketing
778
Beziehungsmarketing
776
Dienstleistungsqualität
741
subjective well-being
710
USA
688
Arbeitsbedingungen
687
well-being
666
Working conditions
662
Großbritannien
659
United Kingdom
655
United States
646
Income
642
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Online availability
All
Undetermined
1,054
Free
269
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Article
1,611
Book / Working Paper
114
Journal
1
Type of publication (narrower categories)
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Article in journal
1,565
Aufsatz in Zeitschrift
1,565
Graue Literatur
39
Non-commercial literature
39
Arbeitspapier
37
Working Paper
37
research-article
24
Aufsatz im Buch
21
Book section
21
Conference paper
15
Konferenzbeitrag
15
Hochschulschrift
10
Thesis
7
Case study
1
Fallstudie
1
Statistik
1
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English
1,714
German
12
Author
All
Han, Heesup
19
Svensson, Göran
13
Gil Saura, Irene
7
Sirgy, M. Joseph
7
Ladeira, Wagner Junior
6
Lee, Wang-Sheng
6
Petrick, James F.
6
Santini, Fernando de Oliveira
6
Su, LuJun
6
Bilgihan, Anil
5
Cervera-Taulet, Amparo
5
Deshwal, Pankaj
5
Hyun, Sunghyup Sean
5
Høgevold, Nils M.
5
Mainardes, Emerson Wagner
5
McKinnish, Terra G.
5
Mostert, Pierre
5
Pérez, Andrea
5
Roberts-Lombard, Mornay
5
Ryu, Kisang
5
San-Martín, Sonia
5
Wong, IpKin Anthony
5
Aksoy, Lerzan
4
Al-Ansi, Amr
4
Ali, Faizan
4
Altinay, Levent
4
Balaji, M. S.
4
Barrio-García, Salvador del
4
Buoye, Alexander
4
Casidy, Riza
4
Chen, Chun-Chu
4
Clark, Andrew E.
4
Del Chiappa, Giacomo
4
Fatima, Johra Kayeser
4
Hsu, Maxwell K.
4
Jacob, Jayanth
4
Karjaluoto, Heikki
4
Keiningham, Timothy
4
Kim, Hyelin
4
Kim, Wansoo
4
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National Bureau of Economic Research
2
Erasmus Research Institute of Management
1
Förderverein für Marketing an der Universität Hohenheim
1
Springer Fachmedien Wiesbaden
1
Steinbeis-Stiftung für Wirtschaftsförderung
1
Technische Universität Hamburg
1
United States / Dept. of Agriculture / Economic Research Service
1
Verlag Dr. Kovač
1
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Published in...
All
Journal of retailing and consumer services
63
International journal of hospitality management
58
Journal of business research : JBR
42
Journal of travel and tourism marketing
38
Tourism management : research, policies, practice
31
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
29
The journal of services marketing
24
Journal of hospitality marketing & management
23
Tourism analysis : an interdisciplinary tourism & hospitality journal
20
Tourism management perspectives : TMP
20
Services marketing quarterly
19
Cogent business & management
18
Service business
18
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
15
International journal of contemporary hospitality management
13
Journal of vacation marketing
13
The international review of retail, distribution and consumer research
13
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
13
Asia Pacific journal of marketing and logistics
11
International journal of bank marketing
11
Journal of Asian finance, economics and business : JAFEB
11
Journal of hospitality and tourism insights
11
Journal of service management
11
The service industries journal
11
International journal of event and festival management
10
International journal of quality & reliability management
10
Journal of marketing for higher education
10
Journal of strategic marketing
10
International review on public and non-profit marketing
9
The international journal of bank marketing : IJBM
9
The journal of business & industrial marketing
9
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
8
International business and economics research journal
8
International journal of services, economics and management
8
Journal for global business advancement : JGBA
8
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
8
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
8
Journal of vocational behavior
8
Psychology & marketing
8
Administrative Sciences : open access journal
7
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All
ECONIS (ZBW)
1,702
Other ZBW resources
24
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1
The role of coping in salespeople’s
satisfaction
and its effect on salespeople’s ethics
Srivastava, Rajesh V.
- In:
Business ethics and leadership : BEL
3
(
2019
)
1
,
pp. 118-123
Persistent link: https://www.econbiz.de/10012054688
Saved in:
2
An exploration of
stress
and
satisfaction
in college students
Lee, Jungki
;
Jang, Sunghyun
- In:
Services marketing quarterly
36
(
2015
)
3
,
pp. 245-260
Persistent link: https://www.econbiz.de/10011339264
Saved in:
3
Organizational citizenship behaviors and employee depressed mood, burnout, and
satisfaction
with health and life : the mediating role of positive affect
Baranik, Lisa E.
;
Eby, Lilian
- In:
Personnel review : a professional journal reporting new …
45
(
2016
)
4
,
pp. 626-642
Persistent link: https://www.econbiz.de/10011517272
Saved in:
4
Explicating customer orientation's influence on frontline employee
satisfaction
Briggs, Elten
;
Jaramillo, Fernando
;
Noboa, Fabrizio
- In:
The service industries journal
35
(
2015
)
3
,
pp. 133-151
Persistent link: https://www.econbiz.de/10011296301
Saved in:
5
Customer related social stressors a challenge to employee
satisfaction
: evidences from luxury bus service providers in Pakistan
Nawaz, Asif
;
Sandhu, Kamran Yousef
;
Mughal, Nafeesa
- In:
International journal of business excellence
16
(
2018
)
3
,
pp. 257-268
Persistent link: https://www.econbiz.de/10011966960
Saved in:
6
Substance use for restaurant servers : causes and effects
Hight, S. Kyle
;
Park, Jeong-Yeol
- In:
International journal of hospitality management
68
(
2018
),
pp. 68-79
Persistent link: https://www.econbiz.de/10011811150
Saved in:
7
The role of consumer
happiness
in relationship marketing
Belanche, Daniel
;
Casaló, Luis V.
;
Guinalíu, Miguel
- In:
Journal of relationship marketing : innovations & …
12
(
2013
)
2
,
pp. 79-94
Persistent link: https://www.econbiz.de/10009774828
Saved in:
8
Assessing the determinants of customer
happiness
and customer loyalty in fast-food restaurant
Yapp, Emily H. T.
;
Bagos Wahyudi Amin Tohari
- In:
International journal of sustainable strategic …
9
(
2021
)
2
,
pp. 123-138
Persistent link: https://www.econbiz.de/10013257971
Saved in:
9
Expectation-achievement gaps and
satisfaction
in World Cup football supporters : a quasi-experiment
Robinson, Mark A.
;
Davis, Matthew C.
;
Unsworth, Kerrie L.
- In:
European Sport management quarterly : ESMQ
23
(
2023
)
5
,
pp. 1304-1327
Persistent link: https://www.econbiz.de/10014330791
Saved in:
10
Development of a scorecard to measure the
satisfaction
and
happiness
in higher education
Shetty, Dasharathraj K.
;
Malarout, Namesh
;
Naik, Nithesh
; …
- In:
International journal of business information systems : …
45
(
2024
)
2
,
pp. 143-171
Persistent link: https://www.econbiz.de/10015061783
Saved in:
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