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The Determinants of Audit Client Satisfaction among Clients of Big 6 Firms

Vehn, Bruce K.; Carcello, Joseph V.; Hermanson, Dana R.; … - 1997

proactively involved in the client's business and to reduce audit team turnover. …

Persistent link: https://www.econbiz.de/10009459084

ASP Effects in the Small Size Enterprise: A Case of Bizmeka of Korea Telecom

Kim, Hwanyoung; Jeon, Sunran; Kim, Jongheon - 2008

An application service provider (ASP) is a business model providing information technology (IT) enabled solutions to …

Persistent link: https://www.econbiz.de/10009462170

Business to Business Marketing: Service Recovery and Customer Satisfaction Issues with Ocean Shipping Lines

Durvasula, Srinivas; Lysonski, Steven; Mehta, Subhash - 2000

The tenets of relationship marketing are useful in understanding the success of a service provider. Based on a sample of 221 firms in Singapore that use ocean freight shipping services, examines service recovery issues related to satisfaction. It was found that service recovery methods such as...

Persistent link: https://www.econbiz.de/10009484489

Niches at the Edges: Price-Value Tradeoff, Consumer Behavior, and Marketing Strategy

Akhter, Syed - 2009

Abstract: Purpose ? The purpose of this paper is to examine how the perception of price-value tradeoff is related to overall satisfaction, purchase intention, word-of-mouth advertising, and actual repurchase behavior. Design/methodology/approach ? Data on subscribers and single ticket buyers of...

Persistent link: https://www.econbiz.de/10009484546

Influence of corporate social responsibility as perceived by salespeople on their ethical behaviour, attitudes and their turnover intentions

Bourdeau, Baptiste; Graf, Raoul; Turcotte, Marie-France - In: Journal of business & economics research 11 (2013) 8, pp. 353-366

Persistent link: https://www.econbiz.de/10009792998

Strengthening the quality of service oriented to medical tourists : a strategy for the sustainability of the hotel sector in Barraquilla

Castellano, María Isabel; Bittar, Olga; Caridad, Migdalia - In: Inventi impact: service sector (2021) 3, pp. 158-172

Persistent link: https://www.econbiz.de/10012696552

Enterprise Resource Planning (ERP) systems success : impact of employees' perceptions and satisfaction on expected benefits in a manufacturing setting

Xulu, Vukani Cosmos; Suknunan, Sachin - In: Problems and perspectives in management : PPM ; … 18 (2020) 2, pp. 466-475

Persistent link: https://www.econbiz.de/10012303036

Brand religiosity : an epistemological analysis of the formation of social anti-structure through the development of distinct brand sub-culture

Sarkar, Juhi Gahlot; Sarkar, Abhigyan - In: Society and business review 12 (2017) 1, pp. 20-32

Persistent link: https://www.econbiz.de/10011690815

Determinants of loyalty programmes and their impact on store patronage

Kolte, Ashutosh; Veer, Nitin; Mahajan, Yogesh; Siggia, Dario - In: Journal of Asia Business Studies 17 (2023) 5, pp. 911-926

Persistent link: https://www.econbiz.de/10014432773

Brand religiosity

Sarkar, Juhi Gahlot; Sarkar, Abhigyan - In: Society and Business Review 12 (2017) 1, pp. 20-32

structure and motivates them to adopt a distinct brand sub-culture formed. Theoretical contributions and business policy …

Persistent link: https://www.econbiz.de/10015007512