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The Czech beer market: a brief introduction - understanding consumers and customer needs
Heleyová, Zuzana - In: Customising stakeholder management strategies : …, (pp. 81-88). 2006
Persistent link: https://www.econbiz.de/10003301538
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The different effects of dis-satisfier, satisfier and delighter attributes : implications for Oktoberfest and beer festivals
Harrington, Robert J.; Freyberg, Burkhard von; … - In: Tourism management perspectives : TMP 24 (2017), pp. 166-176
Persistent link: https://www.econbiz.de/10011810775
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The path to brand loyalty in the beer market
Augusto, Mário Gomes; Torres, Pedro Marcelo - In: International journal of entrepreneurship and small business 32 (2017) 3, pp. 287-298
Persistent link: https://www.econbiz.de/10011859205
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Customer satisfaction and sale performance in New York State brewery tasting rooms
Li, Jie; Wagner, Sara M.; Gómez, Miguel I.; Mansfield, … - In: Agricultural and resource economics review : ARER 52 (2023) 1, pp. 132-150
Persistent link: https://www.econbiz.de/10014253703
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Authenticity as an antecedent of brand image in a positive emotional consumer relationship : the case of craft beer brands
Rodrigues, Paula Cristina Lopes; Borges, Ana Pinto; … - In: EuroMed journal of business 17 (2022) 4, pp. 634-651
Persistent link: https://www.econbiz.de/10014325599
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Cruising routes and differentiation
Rakusic, Katja; Seric, Neven - In: Cruise tourism and society : a socio-economic perspective, (pp. 115-126). 2012
Persistent link: https://www.econbiz.de/10009697848
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Economics of post office networks : strategic issues and the impact on mail demand
Buser, Martin; Jaag, Christian; Trinkner, Urs - In: Handbook of worldwide postal reform, (pp. 80-97). 2008
Persistent link: https://www.econbiz.de/10003830501
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How Do Customers Respond to Increased Service Quality Competition?
Buell, Ryan W. - 2016
When does increased service quality competition lead to customer defection, and which customers are most likely to … higher rate from the incumbent following increased service quality (price) competition only when the incumbent offers high …
Persistent link: https://www.econbiz.de/10013008708
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The effects of customer-centricity in hospitality
Inversini, Alessandro; De Carlo, Manuela; Masiero, Lorenzo - In: International journal of hospitality management 86 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012241494
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Competitiveness vis-à-vis service quality as drivers of customer loyalty mediated by perceptions of regulation and stability in steady and volatile markets
Baumann, Chris; Hoadley, Susan; Hamin, Hamin; Nugraha, … - In: Journal of retailing and consumer services 36 (2017), pp. 62-74
Persistent link: https://www.econbiz.de/10011697886