Narrow search
Showing 1 - 3 of 3
Cover Image
A novel utility-based model for identifying the customer value in online shopping
Tabaei, Zahra; Fathian, Mohammad - In: International journal of electronic business 11 (2014) 2, pp. 119-152
Persistent link: https://www.econbiz.de/10010392064
Cover Image
Developing online customer satisfaction strategic maps : with Iranian online retailing case studies
Tabaei, Zahra; Fathian, Mohammad - In: International journal of electronic customer … 6 (2012) 1, pp. 87-112
Persistent link: https://www.econbiz.de/10009578908
Cover Image
Measuring and analysing customer satisfaction with multi-criteria satisfaction analysis (MUSA) model : an electronic retailing case study
Tabaei, Zahra; Fathian, Mohammad - In: International journal of business information systems : … 15 (2014) 2, pp. 189-204
Persistent link: https://www.econbiz.de/10010376919