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~subject:"Customer satisfaction"
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Customer satisfaction
Job satisfaction
13,652
Arbeitszufriedenheit
12,941
Personalentwicklung
10,134
Human resource development
7,456
Personalmanagement
3,205
Human Resource Management
3,188
Employee retention
2,844
Mitarbeiterbindung
2,843
Deutschland
2,620
Germany
2,398
Arbeitsverhalten
2,380
Work behaviour
2,371
Leistungsmotivation
2,206
Work motivation
2,176
job satisfaction
1,969
Arbeitskräfte
1,751
Workforce
1,747
Führungsstil
1,392
Leadership style
1,380
Satisfaction
1,377
Arbeitsmobilität
1,306
Labour mobility
1,292
Betriebliches Bildungsmanagement
1,269
Employer-provided training
1,258
Zufriedenheit
1,254
Humanvermögen
1,223
Arbeitsbedingungen
1,202
Working conditions
1,151
Arbeitspsychologie
1,150
Organizational psychology
1,112
Stress
1,084
Theorie
1,069
Theory
1,039
Job performance
1,035
Arbeitsleistung
1,020
Kundenzufriedenheit
1,017
Organizational behaviour
1,004
Work stress
995
Verhalten in Organisationen
985
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866
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817
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817
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37
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36
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36
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31
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31
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17
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14
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10
research-article
9
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2
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Guidebook
2
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2
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English
986
German
42
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Svensson, Göran
10
Stock-Homburg, Ruth
7
Evanschitzky, Heiner
6
Lee, Wang-Sheng
6
Frey, Regina Viola
5
Fuchs, Gerhard
5
Homburg, Christian
5
McKinnish, Terra G.
5
Schüller, Anne M.
5
Söderlund, Magnus
5
Briggs, Elten
4
Gazzoli, Gabriel
4
Guchait, Priyanko
4
Han, Heesup
4
Kantabutra, Sooksan
4
Karatepe, Osman M.
4
Lee, Choong-Ki
4
Mittal, Vikas
4
Pantouvakis, Angelos
4
Petrick, James F.
4
Wong, IpKin Anthony
4
Allenby, Greg M.
3
Alrawadieh, Zaid
3
Altinay, Levent
3
Avery, Gayle C.
3
Balaji, M. S.
3
Chadi, Adrian
3
Chen, Chun-Chu
3
Foster, Gigi
3
Gomes, Daniel Roque
3
Guglielmetti Mugion, Roberta
3
Gursoy, Dogan
3
Hancer, Murat
3
Hetschko, Clemens
3
Hwang, Jinsoo
3
Høgevold, Nils
3
Kim, Peter Beomcheol
3
Kopelman, Richard E.
3
Ladeira, Wagner Junior
3
Lee, Hyun-Woo
3
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Jacobs Verlag
1
National Bureau of Economic Research
1
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International journal of hospitality management
46
Journal of business research : JBR
23
Journal of retailing and consumer services
18
The journal of services marketing
16
Journal of hospitality marketing & management
15
International journal of contemporary hospitality management
13
Tourism management : research, policies, practice
13
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
12
Journal of vocational behavior
11
Industrial marketing management : the international journal for industrial and high-tech firms
10
The journal of business & industrial marketing
10
Journal of service management
9
Journal of travel and tourism marketing
9
Journal of hospitality and tourism insights
8
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
8
Services marketing quarterly
8
Global business and finance review
7
International journal of services and operations management : IJSOM
7
Journal of business ethics : JOBE
7
The service industries journal
7
Journal of service research : JSR
6
The international journal of human resource management
6
Tourism analysis : an interdisciplinary tourism & hospitality journal
6
Career development international : the journal for executive, consultants, academics and individuals
5
Health care management review : HCM review
5
International journal of quality and service sciences
5
International review on public and non-profit marketing
5
Journal of business and psychology
5
Journal of marketing
5
Personnel review
5
Tourism management perspectives : TMP
5
Administrative Sciences : open access journal
4
Asia Pacific journal of marketing and logistics
4
Discussion paper series / IZA
4
European journal of marketing
4
European journal of marketing : EJM
4
Group & organization management : an international journal
4
Human resource management
4
Human systems management : HSM
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
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ECONIS (ZBW)
1,016
Other ZBW resources
11
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1
Relationship between employees engagement and satisfaction at ideal fasterner India private limited
Valliappan, M.
;
Preethi, R. V. Snigdha
- In:
International journal of economic research
12
(
2015
)
2
,
pp. 399-404
Persistent link: https://www.econbiz.de/10011419839
Saved in:
2
Theoretical constituents of relatedness need satisfaction in senior executives
Mueller, Marcus B.
;
Lovell, Geoff P.
- In:
Human resource development quarterly
26
(
2015
)
2
,
pp. 209-229
Persistent link: https://www.econbiz.de/10011307835
Saved in:
3
Nicht nur Bestien : Mitarbeiter- und Kundenzufriedenheit als Schlüssel zum Unternehmenserfolg
Sander, Beate
-
2008
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003467022
Saved in:
4
A wisdom-based salesforce development model : the role of wisdom in salesforce training and well-being
Oh, Hunhui
;
Oh, Joon-Hee
- In:
Journal of personal selling & sales management : JPSSM
41
(
2021
)
1
,
pp. 70-82
Persistent link: https://www.econbiz.de/10012483630
Saved in:
5
How does training improve customer service quality? : the roles of transfer of training and job satisfaction
Shen, Jie
;
Tang, Chunyong
- In:
European management journal
36
(
2018
)
6
,
pp. 708-716
Persistent link: https://www.econbiz.de/10011956274
Saved in:
6
The influences of internal marketing on service excellence of hotel businesses in Thailand
Saknarong, Atchareeya
;
Ooncharoen, Nantana
; …
- In:
Journal of international business and economics : JIBE
13
(
2013
)
4
,
pp. 67-94
Persistent link: https://www.econbiz.de/10010241894
Saved in:
7
Panacea or paradox? : the moderating role of ethical climate
Tanner, Emily C.
;
Tanner, John F.
;
Wakefield, Kirk
- In:
The journal of personal selling & sales management : JPSSM
35
(
2015
)
2
,
pp. 175-190
Persistent link: https://www.econbiz.de/10010527058
Saved in:
8
Correlates of nonwork and work satisfaction among hotel employees : implications for managers
Yavas, Ugur
;
Karatepe, Osman M.
;
Babakus, Emin
- In:
Journal of hospitality marketing & management
22
(
2013
)
3/4
,
pp. 375-406
Persistent link: https://www.econbiz.de/10009767985
Saved in:
9
The impact of employee satisfaction on employee intention to leave : a case study analysis
Lai Wan Hooi
;
Pang Yoon Leong
- In:
Journal for international business and entrepreneurship …
8
(
2015
)
3
,
pp. 281-299
Persistent link: https://www.econbiz.de/10011526758
Saved in:
10
Examination into the effects of job satisfaction on salesperson deviance : the moderating role of customer orientation
Lo Iacono, Joseph
;
Weaven, Scott K.
;
Griffin, Deborah
- In:
Journal of business economics and management
17
(
2016
)
2
,
pp. 173-186
Persistent link: https://www.econbiz.de/10011516863
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