//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
СТАТИСТИЧЕСКИЙ АНАЛИЗ ВЛИЯНИЯ...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
Konsumentenverhalten
78,545
Consumer behaviour
78,535
Theorie
8,730
Theory
8,728
Relationship marketing
8,686
Beziehungsmarketing
8,683
Brand management
7,303
Markenführung
7,302
Markenimage
6,501
Brand image
6,489
Online retailing
5,375
Online-Handel
5,373
Kundenzufriedenheit
5,344
Social Web
4,538
Social web
4,538
USA
4,435
United States
4,384
Online-Marketing
4,318
Internet marketing
4,309
Dienstleistungsqualität
4,241
Service quality
4,241
Brand
4,198
Markenartikel
4,155
Einzelhandel
4,023
Retail trade
3,987
Werbewirkung
3,505
Deutschland
3,498
Advertising effects
3,496
Germany
3,461
Electronic Commerce
3,437
E-commerce
3,380
Experiment
3,272
Emotion
3,128
Advertising
2,831
Werbung
2,825
Private consumption
2,798
Privater Konsum
2,797
Preismanagement
2,708
Pricing strategy
2,707
more ...
less ...
Online availability
All
Undetermined
2,858
Free
919
Type of publication
All
Article
4,715
Book / Working Paper
627
Journal
3
Type of publication (narrower categories)
All
Article in journal
4,601
Aufsatz in Zeitschrift
4,601
Aufsatz im Buch
109
Book section
109
Graue Literatur
66
Non-commercial literature
66
Hochschulschrift
60
Conference paper
48
Konferenzbeitrag
48
Arbeitspapier
40
Working Paper
40
Thesis
38
Collection of articles of several authors
11
Sammelwerk
11
Konferenzschrift
10
Aufsatzsammlung
8
Case study
4
Fallstudie
4
Ratgeber
4
Collection of articles written by one author
3
Conference proceedings
3
Sammlung
3
Guidebook
2
Fallstudiensammlung
1
Glossar enthalten
1
Glossary included
1
Handbook
1
Handbuch
1
Lehrbuch
1
Reprint
1
Textbook
1
more ...
less ...
Language
All
English
5,253
German
90
French
2
Author
All
Han, Heesup
54
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Aksoy, Lerzan
12
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Gustafsson, Anders
11
Prybutok, Victor R.
11
Wu, Luorong
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Liu, Chih-Hsing
10
Quach, Sara
10
Rather, Raouf Ahmad
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Keiningham, Timothy
9
Kim, Jinkyung Jenny
9
Kim, Woo Gon
9
Muskat, Birgit
9
Qu, Hailin
9
Ryu, Kisang
9
Sparks, Beverley
9
Sreejesh, S.
9
Verhoef, Peter C.
9
Xu, Xun
9
Yu, Jongsik
9
Ali, Faizan
8
Gursoy, Dogan
8
more ...
less ...
Institution
All
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
Springer Fachmedien Wiesbaden
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
319
International journal of hospitality management
184
Journal of business research : JBR
151
The journal of services marketing
101
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
77
Cogent business & management
73
Services marketing quarterly
57
Tourism management : research, policies, practice
54
The service industries journal
50
Psychology & marketing
48
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
45
Service business
41
Journal of strategic marketing
39
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service management
38
Journal of service research : JSR
38
Tourism management perspectives : TMP
36
International journal of electronic marketing and retailing : IJEMR
34
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
34
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
The international review of retail, distribution and consumer research
30
International journal of retail and distribution management
27
The TQM journal : the international review of organizational improvement
27
International journal of quality and service sciences
26
Journal of air transport management
26
Journal of the Academy of Marketing Science
26
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
25
Total quality management & business excellence
24
International journal of services and operations management
23
International journal of services, economics and management
23
Journal of Islamic marketing
23
Journal of internet commerce
23
Tourism analysis : an interdisciplinary tourism & hospitality journal
23
International journal of business information systems : IJBIS
22
more ...
less ...
Source
All
ECONIS (ZBW)
5,345
Showing
1
-
10
of
5,345
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Does customer satisfaction on product quality illustrates loyalty of agricultural product?
Sadeli, Agriani H.
;
Utami, Hesty N.
;
Rahmanissa, Rayi
- In:
International journal of applied business and economic …
14
(
2016
)
1
,
pp. 223-232
Persistent link: https://www.econbiz.de/10011547456
Saved in:
2
Consumer attributes and store perceptions : an integrated study of grocery shopping behavior in North Cyprus
Dagli, Osman
- In:
International journal of economic perspectives : IJEP
8
(
2014
)
1
,
pp. 50-61
Persistent link: https://www.econbiz.de/10011579341
Saved in:
3
Relationships among customer satisfaction, delight, and loyalty in the hospitality industry
Kim, Mi Ran
;
Vogt, Christine
;
Knutson, Bonnie J.
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
2
,
pp. 170-197
Persistent link: https://www.econbiz.de/10011282980
Saved in:
4
The Internet as an important tool in the tourism industry and its use in customer service
Tzioras, Nikolaos
- In:
Expert journal of marketing
6
(
2018
)
2
,
pp. 74-80
Persistent link: https://www.econbiz.de/10012217259
Saved in:
5
Marketing strategy: tool to increase customer satisfaction case study of Romanian company in furniture products
Isac, Nicoleta
;
Badshah, Waqar
- In:
Romanian economic and business review
14
(
2019
)
1
,
pp. 27-37
Persistent link: https://www.econbiz.de/10012167421
Saved in:
6
Research continuum on consumer education and brand knowledge : a critical analysis
Rajagopal, Ananya
- In:
Journal of transnational management : the official …
22
(
2017
)
4
,
pp. 235-259
Persistent link: https://www.econbiz.de/10011794636
Saved in:
7
An exploration of consumers' experiences in physical stores : comparing consumers' and retailers' perspectives in past and present time
Bäckström, Kristina
;
Johansson, Ulf
- In:
The international review of retail, distribution and …
27
(
2017
)
3
,
pp. 241-259
Persistent link: https://www.econbiz.de/10011741612
Saved in:
8
Do loyalty cards enhance loyalty in the pharmaceutical sector?
Marques, Susana Henriques
;
Cardoso, Margarida G. M. S.
; …
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
2
,
pp. 143-162
Persistent link: https://www.econbiz.de/10011820581
Saved in:
9
Run again another day : the role of consumer characteristics and satisfaction in repeat consumption of a sport-related experience product
Baker, Bradley J.
;
Jordan, Jeremy S.
;
Funk, Daniel C.
- In:
Journal of sport management : the official journal of …
32
(
2018
)
1
,
pp. 38-52
Persistent link: https://www.econbiz.de/10011789921
Saved in:
10
The impact of servicescape cues on consumer prepurchase authenticity assessment and patronage intentions to ethnic restaurants
Wang, Chen-Ya
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
3
,
pp. 346-372
Persistent link: https://www.econbiz.de/10011313049
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->