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~subject:"Customer satisfaction"
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Customer satisfaction
Salespeople
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Verkaufspersonal
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Job satisfaction
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Arbeitszufriedenheit
15
Selling
13
Verkauf
13
Stress
9
Beziehungsmarketing
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Burnout
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Relationship marketing
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Work stress
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Emotion
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Emotional exhaustion
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Job performance
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Kundenzufriedenheit
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Organizational commitment
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Salesperson
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Arbeitsleistung
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Lieferantenmanagement
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Marketing
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Supplier relationship management
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United States
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Anforderungsprofil
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B-to-B-Marketing
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Business-to-business marketing
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Consumer behaviour
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Einzelhandel
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Employee retention
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Konsumentenverhalten
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Measurement
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Mentoring
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Messung
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Mitarbeiterbindung
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Occupational profile
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Retail trade
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Sales
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Rutherford, Brian N.
5
Hamwi, G. Alexander
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Hartmann, Nathaniel N.
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Ambrose, Scott C.
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Anaza, Nwamaka A.
1
Barksdale, Hiram C.
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Boles, James Sanders
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Johnson, Julie T.
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The journal of personal selling & sales management : JPSSM
2
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of business research : JBR
1
Journal of marketing channels : ... distribution systems, strategy, and management
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Journal of personal selling & sales management : JPSSM
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1
Sequencing of multi-faceted job satisfaction across business-to-business and business-to-consumer salespeople : a multi-group analysis
Hartmann, Nathaniel N.
;
Rutherford, Brian N.
;
Park, Jungkun
- In:
Journal of business research : JBR
70
(
2017
),
pp. 153-159
Persistent link: https://www.econbiz.de/10011620405
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2
How psychological resourcefulness increases salesperson's sales performance and the satisfaction of their customers : exploring the mediating role of customer-oriented behaviors
Lussier, Bruno
;
Hartmann, Nathaniel N.
- In:
Industrial marketing management : the international …
62
(
2017
),
pp. 160-170
Persistent link: https://www.econbiz.de/10011707104
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3
Multisource commitment to suppliers and salespeople
Anaza, Nwamaka A.
;
Rutherford, Brian N.
- In:
Journal of marketing channels : ... distribution …
18
(
2011
)
3
,
pp. 171-188
Persistent link: https://www.econbiz.de/10009271373
Saved in:
4
Buyer-seller relationships within a multisource context : understanding customer defection and available alternatives
Friend, Scott B.
;
Hamwi, G. Alexander
;
Rutherford, Brian N.
- In:
The journal of personal selling & sales management : JPSSM
31
(
2011
)
4
,
pp. 383-395
Persistent link: https://www.econbiz.de/10009389591
Saved in:
5
Ideal versus actual number of sales calls : an application of disconfirmation theory
Hamwi, G. Alexander
;
Rutherford, Brian N.
;
Barksdale, …
- In:
The journal of personal selling & sales management : JPSSM
33
(
2013
)
3
,
pp. 307-318
Persistent link: https://www.econbiz.de/10009776491
Saved in:
6
Reconceptualizing the measurement of multidimensional salesperson job satisfaction
Rutherford, Brian N.
;
Boles, James Sanders
;
Ambrose, …
- In:
Journal of personal selling & sales management : JPSSM
39
(
2019
)
3
,
pp. 287-298
Persistent link: https://www.econbiz.de/10012200888
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