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Packaging-free products : a lever of proximity and loyalty between consumers and grocery stores
Louis, Didier; Lombart, Cindy; Durif, Fabien - In: Journal of retailing and consumer services 60 (2021), pp. 1-17
Persistent link: https://www.econbiz.de/10012502729
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Online content : who is willing to pay and for what?
Tarkiainen, Anssi; Arminen, Heli; Kuivalainen, Olli - In: International journal of business information systems : … 17 (2014) 3, pp. 283-305
Persistent link: https://www.econbiz.de/10010478637
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The relationship between branding of economic newspapers and customers' satisfaction in metropolitan countries
Hajioghli, Hassan Karbalaei; Farhangi, Ali Akbar; … - In: Journal of urban economics and management : a quarterly … 6 (2018) 22, pp. 111-122
Persistent link: https://www.econbiz.de/10011883331
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Frequency of retail services, membership fees and real store shopping experience : analysing consumer preferences
Hirogaki, Mitsunori - In: International journal of business and globalisation : IJBG 23 (2019) 3, pp. 367-382
Persistent link: https://www.econbiz.de/10012153199
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Customer satisfaction in food retailing : comparing specialty and conventional grocery stores
Huddleston, Patricia; Whipple, Judith; Mattick, Rachel Nye - In: International journal of retail & distribution management 37 (2009) 1, pp. 63-80
Persistent link: https://www.econbiz.de/10009522028
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Antecedents and consequences of customer satisfaction in food & grocery retailing : an empirical analysis
Jayasankaraprasad, Cherukuri; Kumar, Prodhuturi Ventaka … - In: Decision 39 (2012) 3, pp. 101-140
Persistent link: https://www.econbiz.de/10009718082
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Antecedent and consequences of consumers' satisfaction in online grocery shopping
Kusuma, Adinda Citra; Najib, Mukhamad; Hermadi, Irman - In: International journal of electronic business : IJEB 17 (2022) 1, pp. 37-60
Persistent link: https://www.econbiz.de/10012798925
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Consumer segmentation in food retailing in Croatia : a latent class analysis
Pavlić, Ivana; Vojvodić, Katija; Puh, Barbara - In: Market : review for marketing theory and practice 32 (2020), pp. 9-29
Persistent link: https://www.econbiz.de/10012652648
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Customer Expectation, Satisfaction and Loyalty : A Study of Grocery Retail Sector in South Africa
Barnard, Brian; Dlamini, Mfundo - 2021
This study investigates the grocery retail sector in South Africa and what factors drive consumer behavior. The literature emphasizes the importance of understanding what shapes customer satisfaction and how this can then lead to customer loyalty. A quantitative approach was used for this study,...
Persistent link: https://www.econbiz.de/10013237062