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~subject:"Customer satisfaction"
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Customer satisfaction
Deutschland
454,991
Germany
238,323
Theorie
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24,553
Service quality
21,651
Dienstleistungsqualität
20,900
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17,531
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6,651
KMU
6,646
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6,629
Accounting policy
6,624
SME
6,529
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Han, Heesup
34
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23
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22
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21
Sharma, Piyush
21
Usman, Osly
19
Ringle, Christian M.
17
Wong, IpKin Anthony
17
Shahin, Arash
15
Balaji, M. S.
14
McColl-Kennedy, Janet R.
14
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14
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12
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12
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11
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11
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Ali, Faizan
10
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10
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10
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10
Guchait, Priyanko
10
Izogo, Ernest Emeka
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Jang, Soocheong
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Ladhari, Riadh
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Quach, Sara
10
Roy, Sanjit
10
Sparks, Beverley
10
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Sreejesh, S.
10
Su, LuJun
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10
Akroush, Mamoun N.
9
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Nomos Verlagsgesellschaft
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Excellence-in-Service-Konferenz <6., 2016, Koblenz>
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Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
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ANZMAC Conference <2019, Wellington>
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Adolf Würth GmbH & Co. KG
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Allgemeiner Deutscher Automobil-Club
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Australian and New Zealand Marketing Academy
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Center for Service Excellence
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Cornell University / Food and Nutrition Policy Program
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IGI Global
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IPRI International Performance Research Institute
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Institut für Lebensmittel und Ressourcenökonomik, Rheinische Friedrich-Wilhelms-Universität Bonn
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International Conference on Services Management <North Cyprus)>
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Leuphana Universität Lüneburg
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Ludwig-Maximilians-Universität München
1
Marketing Research Congress <44, 1991, Luxembourg>
1
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1
National Bureau of Economic Research
1
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1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Technische Universität Hamburg
1
Verlag Dr. Kovač
1
Volkswirtschaftliches Institut für Mittelstand und Handwerk an der Universität Göttingen
1
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1
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International journal of hospitality management
222
Journal of retailing and consumer services
217
Journal of business research : JBR
145
The journal of services marketing
129
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
127
The service industries journal
103
Journal of hospitality marketing & management
97
International journal of contemporary hospitality management
90
Journal of travel and tourism marketing
83
Services marketing quarterly
78
Journal of air transport management
65
Tourism management : research, policies, practice
65
The TQM journal : the international review of organizational improvement
63
Service business
60
International journal of quality and service sciences
57
International journal of services and operations management
56
Cogent business & management
55
Journal of service research : JSR
54
Total quality management & business excellence
52
International journal of quality & reliability management
50
International journal of productivity and quality management : IJPQM
49
Asia Pacific journal of marketing and logistics
46
Journal of service management
46
International journal of services, economics and management
45
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
45
Managing service quality : MSQ ; an international journal
41
International journal of services and operations management : IJSOM
38
The international journal of bank marketing : IJBM
38
Quality management journal : QMJ
36
Journal of Services Marketing
35
Journal of Asian finance, economics and business : JAFEB
34
International journal of electronic marketing and retailing : IJEMR
30
Journal of strategic marketing
30
Journal of the Academy of Marketing Science
30
Journal of service research
29
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
27
Tourism management perspectives : TMP
26
International journal of business information systems : IJBIS
25
Journal of service theory and practice : JSTP
25
Psychology & marketing
25
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ECONIS (ZBW)
6,631
Other ZBW resources
165
RePEc
21
EconStor
9
BASE
3
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1
How better client service performance affects auditors' willingness to challenge management's preferred accounting
Ricci, Michael A.
- In:
Accounting, organizations and society : an …
103
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013485822
Saved in:
2
Satisfaction and pricing for accounting services to very small enterprises
Catenazzo, Giuseppe
;
Fragnière, Emmanuel
; …
- In:
International journal of economics and accounting : IJEA
5
(
2014
)
2
,
pp. 145-164
Persistent link: https://www.econbiz.de/10010489268
Saved in:
3
The influence of professional qualification on customer perceptions of accounting services quality and retention decisions
Zaman Groff, Maja
;
Slapničar, Sergeja
;
Štumberger, Neža
- In:
Journal of business economics and management
16
(
2015
)
4
,
pp. 753-768
Persistent link: https://www.econbiz.de/10011383064
Saved in:
4
Developing client service competencies in accounting students : integrating a service quality experience in an accounting course
Moshavi, Dan
;
Johnson, Christie
;
Giullian, Marc
- In:
Journal of the Academy of Business Education : JABE
8
(
2007
)
1
,
pp. 56-68
Persistent link: https://www.econbiz.de/10003870792
Saved in:
5
The effects of perceived service quality of audit firms on satisfaction and behavioural intentions : a research on the Istanbul stock exchange listed companies
Türk, Zeynep
;
Avcilar, Mutlu Yüksel
- In:
Research journal of business management
4
(
2010
)
2
,
pp. 156-166
Persistent link: https://www.econbiz.de/10008839975
Saved in:
6
Customer satisfaction, corporate image, and service quality in professional services
Cameran, Mara
;
Moizer, Peter
;
Pettinicchio, Angela
- In:
The service industries journal
30
(
2010
)
3/4
,
pp. 421-435
Persistent link: https://www.econbiz.de/10003980721
Saved in:
7
Do financial restatements lead to auditor changes?
Mande, Vivek
;
Son, Myungsoo
- In:
Auditing : a journal of practice & theory
32
(
2013
)
2
,
pp. 119-145
Persistent link: https://www.econbiz.de/10009751184
Saved in:
8
Auditor-client compatibility and corporate governance effectiveness : an empirical analysis
Abdel-Meguid, Ahmed M.
- In:
International journal of corporate governance : IJCG
3
(
2012
)
1
,
pp. 19-45
Persistent link: https://www.econbiz.de/10009697038
Saved in:
9
Auditor performance, client satisfaction and client loyalty : evidence from Belgian non-profits
Reheul, Anne-Mie
;
Van Caneghem, Tom
;
Verbruggen, Sandra
- In:
International journal of auditing : IJA
17
(
2013
)
1
,
pp. 19-37
Persistent link: https://www.econbiz.de/10009723021
Saved in:
10
Does client participation in an external audit affect their satisfaction with the audit service?
Herda, David H.
;
Petersen, Michael J.
;
Fontaine, Richard
- In:
Managerial auditing journal
29
(
2014
)
9
,
pp. 818-836
Persistent link: https://www.econbiz.de/10010436663
Saved in:
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