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How an organization's ethical climate contributes to customer satisfaction and financial performance : perceived organizational innovation perspective

Moon, Hyoung Koo; Choi, Byoung Kwon - In: European journal of innovation management : EJIM 17 (2014) 1, pp. 85-106

Persistent link: https://www.econbiz.de/10010250589

Exploring the impact of retailing ethics on customer satisfaction

Sharma, Bodh Raj; Sharma, R. D. - In: Metamorphosis : a journal of management research 12 (2013) 2, pp. 13-21

Persistent link: https://www.econbiz.de/10010514879

Corporate social responsibility as a determinant of consumer loyalty : an examination of ethical standard, satisfaction, and trust

Park, Eunil; Kim, Ki Joon; Kwon, Sang Jib - In: Journal of business research : JBR 76 (2017), pp. 8-13

Persistent link: https://www.econbiz.de/10011712545

The determinants and consequences of website credibility in e-retailing: examining the roles of ethical issues

Limbu, Yam B.; Jensen, Ricard W. - In: International journal of electronic marketing and … 9 (2018) 1, pp. 89-108

Persistent link: https://www.econbiz.de/10011849125

Corporate social responsibility in Bolivia : meanings and consequences

Torrico, Boris Herbas; Frank, Björn; Arandia Tavera, Carlos - In: International journal of corporate social … 3 (2018) 7, pp. 1-13

Corporate social responsibility (CSR) has been studied extensively in developed countries. However, although most of the world’s consumers live in developing countries, the study of CSR in developing countries in general, and in Bolivia in particular, still is very limited. Developing...

Persistent link: https://www.econbiz.de/10011858319

How does the perceived ethicality of corporate services brands influence loyalty and positive word-of-mouth? : analyzing the roles of empathy, affective commitment, and perceived q...

Markovic, Stefan; Iglesias, Oriol; Singh, Jatinder Jit; … - In: Journal of business ethics : JOBE 148 (2018) 4, pp. 721-740

Persistent link: https://www.econbiz.de/10011844265

Business unethicality as an impediment to consumer trust : the moderating role of demographic and cultural characteristics

Leonidou, Leonidas C.; Kvasova, Olga; Leonidou, … - In: Journal of business ethics : JOBE 112 (2013) 3, pp. 397-415

Persistent link: https://www.econbiz.de/10009715159

Online retailers' ethics and its effect on repurchase intention : the mediating role of perceived risk

Yuniarti, Fihartini; Arief, Helmi R.; Meydia, Hassan; … - In: Cogent business & management 9 (2022) 1, pp. 1-21

' perceptions towards online retail ethics and the perceived risk caused by the uncertainties of transactions have been identified … investigate the effect of consumers' perception of retail ethics and the perceived risk on repurchase intention. In addition, to … investigate the role of perceived risk in mediating the relationship between consumers' perception of retail ethics and repurchase …

Persistent link: https://www.econbiz.de/10014425851

The important role of ethical behavior in improving customer loyalty

I Gede Riana - In: Human systems management : HSM 40 (2021) 3, pp. 379-394

Persistent link: https://www.econbiz.de/10012603750

E-commerce ethics and its impact on buyer repurchase intentions and loyalty : an empirical study of small and medium Egyptian businesses

Agag, Gomaa - In: Journal of business ethics : JOBE 154 (2019) 2, pp. 389-410

Persistent link: https://www.econbiz.de/10011989006