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students. Students' satisfaction has become increasingly important for university to survive. The purpose of this study is to … find the perception status of students' satisfaction and the factors that affect it at Cihan University in Erbil. The … collect the data from respondents. Respondents are students at Cihan University. Three departments are selected to be the …
Persistent link: https://www.econbiz.de/10013018353
and mathematics (STEM) and information communication (IC) students of the University of Rijeka Departments on students … relationships between the following variables: service quality, students' satisfaction, and word-of-mouth. The data were collected … through an online self-administrated structured questionnaire administered to undergraduate and graduate STEM and IC students …
Persistent link: https://www.econbiz.de/10012908221
anonymous community on the brand relationship outcomes. Quantitative data were collected from 480 university students in Ho Chi … involvement has significant impact on satisfaction and image. The research explores the effect of anonymous online communities on …
Persistent link: https://www.econbiz.de/10012649884
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current activities, which is aimed at improving their image and increasing customer satisfaction and loyalty. The purpose of … the present research is to study the influence of innovation activities through the image components on behavioural … the image (assortment, price, loyalty policy, décor, service and communication) directly and positively influence …
Persistent link: https://www.econbiz.de/10011820728
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Background: Companies often measure their customers' recommendation intention using the loyalty index based on the idea … that a customer who has high loyalty and is committed to a brand has the confidence to recommend it to others. The …
Persistent link: https://www.econbiz.de/10012618784
brand loyalty, and all of them together lead to brand evangelism. Furthermore, the mediator roles of brand love and loyalty … identification, brand love, and brand loyalty positively affected brand evangelism. Besides, the serial mediating effect of brand … love and brand loyalty was studied between brand identification and evangelism. The data was analyzed using Partial Least …
Persistent link: https://www.econbiz.de/10014439350
corporate reputation (long-term effect), whilst considering the role of brand image, satisfaction (affective and cognitive) and … brand loyalty. Design/methodology/approach The sample comprised 429 consumers selected using non-probabilistic sampling with …
Persistent link: https://www.econbiz.de/10012118092