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~subject:"Customer satisfaction"
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Customer satisfaction
Restaurant industry
74
Gastronomie
73
Consumer behaviour
65
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64
USA
56
United States
56
Hotel industry
26
Hotellerie
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Kundenzufriedenheit
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Service quality
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24
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Jang, Soocheong
21
Ha, Jooyeon
4
Park, Jeong-Yeol
3
Bufquin, Diego
2
Kim, DongHee
2
Kim, Heewon
2
Kim, Jong-hyeong
2
Liu, Yinghua
2
Namkung, Young
2
Back, Robin M.
1
Byun, Jaemun
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Chiang, Lanlung
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DiPietro, Robin B.
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Han, Heesup
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Hight, S. Kyle
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Hur, Jungyun
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Ju, Yongwook
1
Kim, Jong-Hyeong
1
Park, Jeong-yeol
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Park, Kwangmin
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Partlow, Charles
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Ryu, Kisang
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International journal of hospitality management
15
International journal of contemporary hospitality management
4
Journal of hospitality marketing & management
2
Service business
1
The journal of services marketing
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
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ECONIS (ZBW)
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1
Why do customers switch? : more satiated or less satisfied
Park, Jeong-yeol
;
Jang, Soocheong
- In:
International journal of hospitality management
37
(
2014
),
pp. 159-170
Persistent link: https://www.econbiz.de/10010354187
Saved in:
2
Relationships among hedonic and utilitarian values, satisfaction and behavioral intentions in the fast-casual restaurant industry
Ryu, Kisang
;
Han, Heesup
;
Jang, Soocheong
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 416-432
Persistent link: https://www.econbiz.de/10003976234
Saved in:
3
Effects of service quality and food quality : the moderating role of atmospherics in an ethnic restaurant segment
Ha, Jooyeon
;
Jang, Soocheong
- In:
International journal of hospitality management
29
(
2010
)
3
,
pp. 520-529
Persistent link: https://www.econbiz.de/10003983180
Saved in:
4
Perceived values, satisfaction, and behavioral intentions : the role of familiarity in Korean restaurants
Ha, Jooyeon
;
Jang, Soocheong
- In:
International journal of hospitality management
29
(
2010
)
1
,
pp. 2-13
Persistent link: https://www.econbiz.de/10003963778
Saved in:
5
Perceived justice in service recovery and behavioral intentions : the role of relationship quality
Ha, Jooyeon
;
Jang, Soocheong
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 319-327
Persistent link: https://www.econbiz.de/10003855714
Saved in:
6
Perceptions of Chinese restaurants in the US : what affects customer satisfaction and behavioral intentions?
Liu, Yinghua
;
Jang, Soocheong
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 338-348
Persistent link: https://www.econbiz.de/10003855796
Saved in:
7
The effects of international fairness on satisfaction and behavioral intentions : mature versus non-mature customers
Namkung, Young
;
Jang, Soocheong
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 397-405
Persistent link: https://www.econbiz.de/10003855821
Saved in:
8
Effects of authentic atmospherics in ethnic restaurants : investigating Chinese restaurants
Jang, Soocheong
;
Liu, Yinghua
;
Namkung, Young
- In:
International journal of contemporary hospitality management
23
(
2011
)
5
,
pp. 662-680
Persistent link: https://www.econbiz.de/10009267063
Saved in:
9
Variety seeking in restaurant choice and its drivers
Ha, Jooyeon
;
Jang, Soocheong
- In:
International journal of hospitality management
32
(
2013
),
pp. 155-168
Persistent link: https://www.econbiz.de/10009717654
Saved in:
10
Website processing fluency : its impacts on information trust, satisfaction, and destination attitude
Tang, Liang
;
Jang, Soocheong
;
Chiang, Lanlung
- In:
Tourism analysis : an interdisciplinary tourism & …
19
(
2014
)
1
,
pp. 111-116
Persistent link: https://www.econbiz.de/10010360847
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