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~subject:"Customer satisfaction"
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Customer satisfaction
Consumer behaviour
83,505
Konsumentenverhalten
81,055
Theorie
14,622
Theory
14,336
Emotion
10,794
Willingness to pay
10,635
Zahlungsbereitschaftsanalyse
10,030
Income
10,025
Relationship marketing
9,409
Beziehungsmarketing
9,379
Einkommen
8,893
Brand management
7,727
Markenführung
7,684
USA
7,678
United States
7,339
Brand image
6,831
Markenimage
6,798
Kundenzufriedenheit
5,933
Deutschland
5,803
Online-Handel
5,694
Online retailing
5,684
Experiment
5,644
Germany
5,326
Social Web
5,075
Social web
5,073
Service quality
4,762
Dienstleistungsqualität
4,710
Online-Marketing
4,622
Internet marketing
4,604
Brand
4,413
Markenartikel
4,401
Einzelhandel
4,253
Retail trade
4,207
Sozialer Status
3,862
Werbewirkung
3,809
Advertising effects
3,764
Schätzung
3,739
Electronic Commerce
3,711
Estimation
3,599
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3,316
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1,012
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5,385
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705
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3
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5,082
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139
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88
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80
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58
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47
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47
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Sammelwerk
14
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10
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8
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5,965
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123
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4
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Han, Heesup
55
Mattila, Anna S.
26
Usman, Osly
20
Prayag, Girish
17
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Hyun, Sunghyup Sean
16
Gustafsson, Anders
15
Söderlund, Magnus
15
Aksoy, Lerzan
14
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Mittal, Vikas
13
Balaji, M. S.
12
Barnes, Donald C.
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Ryu, Kisang
12
Wu, Luorong
12
Keiningham, Timothy
11
Liu, Chih-Hsing
11
Quach, Sara
11
Rather, Raouf Ahmad
11
Ahn, Jiseon
10
Bang, Nguyen
10
Blut, Markus
10
Frank, Björn
10
Huber, Frank
10
Kim, Jinkyung Jenny
10
Qu, Hailin
10
Amin, Muslim
9
Chua, Bee-Lia
9
Kim, Woo Gon
9
Lee, Choong-Ki
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Roschk, Holger
9
Sparks, Beverley
9
Sreejesh, S.
9
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
Technische Universität Dresden
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Eric Cuvillier <Firma>
1
European Society for Opinion and Marketing Research
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Congress <44, 1991, Luxembourg>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
1
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Published in...
All
Journal of retailing and consumer services
323
International journal of hospitality management
217
Journal of business research : JBR
159
The journal of services marketing
108
Journal of hospitality marketing & management
94
Journal of travel and tourism marketing
90
International journal of contemporary hospitality management
79
Cogent business & management
73
Tourism management : research, policies, practice
64
Services marketing quarterly
59
The service industries journal
57
Psychology & marketing
53
Asia Pacific journal of marketing and logistics
49
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
Service business
47
Journal of strategic marketing
45
Journal of service management
43
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
43
Tourism management perspectives : TMP
43
International journal of electronic marketing and retailing : IJEMR
42
Journal of service research : JSR
41
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
40
The international journal of bank marketing : IJBM
36
European journal of marketing : EJM
35
The international review of retail, distribution and consumer research
32
Journal of Services Marketing
31
International journal of quality and service sciences
29
Journal of Asian finance, economics and business : JAFEB
29
Journal of the Academy of Marketing Science
28
The TQM journal : the international review of organizational improvement
28
International journal of retail and distribution management
27
International journal of services, economics and management
27
Journal of air transport management
27
Journal of hospitality and tourism insights
27
International journal of business information systems : IJBIS
26
Journal of Islamic marketing
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Total quality management & business excellence
26
Tourism analysis : an interdisciplinary tourism & hospitality journal
26
International journal of retail & distribution management
25
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ECONIS (ZBW)
5,926
Other ZBW resources
162
RePEc
3
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2
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1
An integrated hierarchical survey for a large-scale conjoint study for mobile phones
Kim, Jong Seok
;
Sohn, So Young
- In:
Journal of global scholars of marketing science : …
25
(
2015
)
4
,
pp. 314-337
Persistent link: https://www.econbiz.de/10011515072
Saved in:
2
Frequency of retail services, membership fees and real store shopping experience : analysing
consumer
preferences
Hirogaki, Mitsunori
- In:
International journal of business and globalisation : IJBG
23
(
2019
)
3
,
pp. 367-382
Persistent link: https://www.econbiz.de/10012153199
Saved in:
3
Does Multi-stage Marketing Pay? : Creating Competitive Advantages Through Multi-stage Marketing
Schönhoff, Alejandro-Marcel
-
2014
The Author Alejandro-Marcel Schönhoff is a sales manager in the industrial adhesives division of a
consumer
and industrial …
Persistent link: https://www.econbiz.de/10013523113
Saved in:
4
Does multi-stage marketing pay? : creating competitive advantages through multi-stage marketing
Schönhoff, Alejandro-Marcel
-
2014
Persistent link: https://www.econbiz.de/10010351915
Saved in:
5
An examination of attributes affecting consumers' perceptions of e-tailer quality
Sebastianelli, Rose
;
Tamimi, Nabil
- In:
Journal of internet commerce
12
(
2013
)
1/4
,
pp. 268-283
Persistent link: https://www.econbiz.de/10010248373
Saved in:
6
Youth preferences for fast food industry : a conjoint approach
Saxena, Noopur
;
Taneja, Mayur
- In:
International journal of public sector performance …
6
(
2020
)
4
,
pp. 456-466
Persistent link: https://www.econbiz.de/10012516815
Saved in:
7
A data-driven approach for the optimisation of product specifications
Zhang, Lei
;
Chu, Xuening
;
Chen, Hansi
;
Yan, Bo
- In:
International journal of production research
57
(
2019
)
3
,
pp. 703-721
Persistent link: https://www.econbiz.de/10012183725
Saved in:
8
Quality of service and customer satisfaction : a conjoint analysis for the Nigerian bank customers
Dauda, Samson Yusuf
;
Lee, Jongsu
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
6
,
pp. 841-867
Persistent link: https://www.econbiz.de/10011618693
Saved in:
9
Guest preferences for service recovery procedures : conjoint analysis
Lee, Seung Hyun
- In:
Journal of hospitality and tourism insights
1
(
2018
)
3
,
pp. 276-288
Persistent link: https://www.econbiz.de/10011924278
Saved in:
10
Analyse der Präferenzen russischer Fachbesucher für ausgewählte Messeleistungen mit Hilfe der Choice-Based Conjoint-Analyse
Möser, Nataliya
(
contributor
)
-
2008
Persistent link: https://www.econbiz.de/10003779525
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