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~subject:"Customer satisfaction"
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Impact of directive 2013/11/EU...
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Customer satisfaction
Frankreich
79,838
Konsumentenverhalten
79,180
Consumer behaviour
78,747
Wirkungsanalyse
78,161
Impact assessment
76,045
France
43,576
Theorie
21,657
Theory
21,198
Deutschland
21,052
Germany
17,543
USA
16,000
United States
15,114
Coronavirus
13,670
Großbritannien
11,730
Welt
11,103
World
10,929
Produktqualität
10,688
Schätzung
10,608
Product quality
10,599
EU-Staaten
10,520
EU countries
10,250
Estimation
10,192
United Kingdom
9,765
Beziehungsmarketing
8,946
Relationship marketing
8,928
Geldpolitik
7,626
Markenführung
7,471
Brand management
7,468
Monetary policy
7,174
Markenimage
6,646
Brand image
6,622
China
5,998
Italien
5,721
Kundenzufriedenheit
5,622
Dienstleistungsqualität
5,603
Service quality
5,582
Online-Handel
5,554
Online retailing
5,539
Epidemic
5,387
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2,960
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957
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4,934
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685
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3
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4,800
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44
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13
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4
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131
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Han, Heesup
55
Mattila, Anna S.
24
Usman, Osly
22
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Aksoy, Lerzan
12
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Frank, Björn
11
Gustafsson, Anders
11
Prybutok, Victor R.
11
Wu, Luorong
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Chua, Bee-Lia
10
Liu, Chih-Hsing
10
Quach, Sara
10
Rather, Raouf Ahmad
10
Roschk, Holger
10
Amin, Muslim
9
Bang, Nguyen
9
Enkawa, Takao
9
Ha, Hong Youl
9
Keiningham, Timothy
9
Kim, Jinkyung Jenny
9
Kim, Woo Gon
9
Muskat, Birgit
9
Qu, Hailin
9
Ryu, Kisang
9
Sparks, Beverley
9
Sreejesh, S.
9
Verhoef, Peter C.
9
Xu, Xun
9
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
IPRI International Performance Research Institute
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
1
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Published in...
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Journal of retailing and consumer services
322
International journal of hospitality management
186
Journal of business research : JBR
152
The journal of services marketing
103
Journal of hospitality marketing & management
92
Journal of travel and tourism marketing
87
International journal of contemporary hospitality management
80
Cogent business & management
74
Services marketing quarterly
57
Tourism management : research, policies, practice
56
The service industries journal
54
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
54
Psychology & marketing
51
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
Service business
41
Journal of strategic marketing
39
Journal of service management
38
Journal of service research : JSR
38
Tourism management perspectives : TMP
37
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
35
International journal of electronic marketing and retailing : IJEMR
34
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
Journal of air transport management
33
The international review of retail, distribution and consumer research
31
The TQM journal : the international review of organizational improvement
29
Total quality management & business excellence
29
International journal of quality and service sciences
27
International journal of retail and distribution management
27
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of the Academy of Marketing Science
26
International journal of retail & distribution management
25
International journal of services, economics and management
25
Journal of Asian finance, economics and business : JAFEB
25
Journal of internet commerce
24
Tourism analysis : an interdisciplinary tourism & hospitality journal
24
International journal of business information systems : IJBIS
23
International journal of services and operations management
23
Journal of Islamic marketing
23
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Source
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ECONIS (ZBW)
5,614
BASE
4
RePEc
3
EconStor
1
Showing
1
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10
of
5,622
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articles prioritized
date (newest first)
date (oldest first)
1
Casual dining on the French Riviera : examining the relationship between visitors' perceived
quality
, positive emotions, and behavioral intentions
Prayag, Girish
;
Khoo-Lattimore, Catheryn
;
Sitruk, Jonathan
- In:
Journal of hospitality marketing & management
24
(
2015
)
1/2
,
pp. 24-46
Persistent link: https://www.econbiz.de/10010526376
Saved in:
2
Exploring dynamic effects on classifying service
quality
attributes under the impacts of COVID-19 with evidence from online reviews
Nie, Ru-xin
;
Chin, Kwai Sang
;
Tian, Zhang-peng
;
Wang, …
- In:
International journal of contemporary hospitality management
35
(
2023
)
1
,
pp. 159-185
Persistent link: https://www.econbiz.de/10013546039
Saved in:
3
Linking event
quality
to economic impact : a study of
quality
, satisfaction, use value and expenditure at a music festival
Andersson, Tommy D.
;
Armbrecht, John
;
Lundberg, Erik
- In:
Journal of vacation marketing : an international journal
23
(
2017
)
2
,
pp. 114-132
Persistent link: https://www.econbiz.de/10011951128
Saved in:
4
The impact of perceived service fairness and
quality
on the behavioral intentions of Chinese hotel guests : the mediating role of consumption emotions
Su, LuJun
;
Swanson, Scott R.
;
Chen, Xiaohong
- In:
Journal of travel and tourism marketing
33
(
2016
),
pp. 88-102
Persistent link: https://www.econbiz.de/10011485027
Saved in:
5
Effects of biophilic design on consumer responses in the lodging industry
Lee, Seung Hyun
- In:
International journal of hospitality management
83
(
2019
),
pp. 141-150
Persistent link: https://www.econbiz.de/10012122052
Saved in:
6
Customer satisfaction with
quality
of products of food business
Suchánek, Petr
;
Richter, Jiří
;
Králová, Maria
- In:
Prague economic papers : a bimonthly journal of …
26
(
2017
)
1
,
pp. 19-35
Persistent link: https://www.econbiz.de/10011622122
Saved in:
7
Choosing restaurant for lunch in campus area by the compromise decision via AHP
Kilinc, Ceyhun C.
;
Semiz, Mustafa
;
Katircioglu, Elif
; …
- In:
International journal of economic perspectives : IJEP
7
(
2013
)
2
,
pp. 5-10
Persistent link: https://www.econbiz.de/10011586394
Saved in:
8
A
quality
evaluation model for the design
quality
of online shopping websites
Cebi, Selcuk
- In:
Electronic commerce research and applications
12
(
2013
)
2
,
pp. 124-135
Persistent link: https://www.econbiz.de/10010504882
Saved in:
9
The effect of brand awareness and
quality
perception of customer satisfaction through purchasing decisions Honda and Yamaha Motors : case study of Maros Muslim University students
Hanafi, Muh. Alam Nasyrah
;
Kamase, Jeni
;
Djamereng, Asdar
; …
- In:
Business and Economic Research : BER
9
(
2019
)
4
,
pp. 210-230
Persistent link: https://www.econbiz.de/10012221148
Saved in:
10
The effect of self-checkout
quality
on customer satisfaction and repatronage in a retail context
Fernandes, Teresa
;
Pedroso, Rui
- In:
Service business
11
(
2017
)
1
,
pp. 69-92
Persistent link: https://www.econbiz.de/10011722450
Saved in:
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