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Customer satisfaction
Consumer behaviour
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Krishen, Anjala S.
8
Berezan, Orie
6
Raab, Carola
4
Bui, M̃y
2
Love, Curtis
2
Tanford, Sarah
2
Agarwal, Shaurya
1
Anlamlier, Eda
1
Bates, Kenneth
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Chennamaneni, Pavan Rao
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Hu, Han-Fen
1
Hu, Han-fen
1
Kachroo, Pushkin
1
Kim, Yen-Soon
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Krishen, Anjala Selena
1
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Journal of business research : JBR
3
European journal of marketing : EJM
2
Psychology & marketing
2
International journal of hospitality management
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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ECONIS (ZBW)
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Fear of missing out in the digital age : the role of social media satisfaction and advertising engagement
Bui, M̃y
;
Krishen, Anjala S.
;
Anlamlier, Eda
;
Berezan, Orie
- In:
Psychology & marketing
39
(
2022
)
4
,
pp. 683-693
Persistent link: https://www.econbiz.de/10013165424
Saved in:
2
Loyalty runs deeper than thread count : an exploratory study of gay guest preferences and hotelier perceptions
Berezan, Orie
;
Raab, Carola
;
Krishen, Anjala S.
;
Love, …
- In:
Journal of travel and tourism marketing
32
(
2015
)
7/8
,
pp. 1034-1050
Persistent link: https://www.econbiz.de/10011409863
Saved in:
3
The digital self and virtual satisfaction : a cross-cultural perspective
Krishen, Anjala S.
;
Berezan, Orie
;
Agarwal, Shaurya
; …
- In:
Journal of business research : JBR
124
(
2021
),
pp. 254-263
Persistent link: https://www.econbiz.de/10012493910
Saved in:
4
Evaluating loyalty constructs among hotel reward program members using eWOM
Berezan, Orie
;
Raab, Carola
;
Tanford, Sarah
;
Kim, Yen-Soon
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
2
,
pp. 198-224
Persistent link: https://www.econbiz.de/10011282979
Saved in:
5
Sustainable hotel practices and nationality : the impact on guest satisfaction and guest intention to return
Berezan, Orie
;
Raab, Carola
;
Yoo, Michelle
;
Love, Curtis
- In:
International journal of hospitality management
34
(
2013
),
pp. 227-233
Persistent link: https://www.econbiz.de/10009766696
Saved in:
6
Style before substance? : building loyalty through marketing communication congruity
Berezan, Orie
;
Krishen, Anjala Selena
;
Tanford, Sarah
; …
- In:
European journal of marketing : EJM
51
(
2017
)
7/8
,
pp. 1332-1352
Persistent link: https://www.econbiz.de/10011725683
Saved in:
7
Catch it if you can : how contagious motivation improves group projects and course satisfaction
Krishen, Anjala S.
- In:
Journal of marketing education : JME
35
(
2013
)
3
,
pp. 220-230
Persistent link: https://www.econbiz.de/10010210097
Saved in:
8
Modeling regret effects on consumer post-purchase decisions
Bui, M̃y
;
Krishen, Anjala S.
;
Bates, Kenneth
- In:
European journal of marketing : EJM
45
(
2011
)
7/8
,
pp. 1068-1090
Persistent link: https://www.econbiz.de/10009267051
Saved in:
9
Easy to please or hard to impress : elucidating consumers' innate satisfaction
Pamirleanu, Nadia
;
Chennamaneni, Pavan Rao
;
Krishen, …
- In:
Journal of business research : JBR
69
(
2016
)
5
,
pp. 1914-1918
Persistent link: https://www.econbiz.de/10011451594
Saved in:
10
When is enough, enough? : investigating product reviews and information overload from a consumer empowerment perspective
Hu, Han-fen
;
Krishen, Anjala S.
- In:
Journal of business research : JBR
100
(
2019
),
pp. 27-37
Persistent link: https://www.econbiz.de/10012023771
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