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~subject:"Customer satisfaction"
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Customer satisfaction
Entwicklungsländer
101,433
Consumer behaviour
82,319
Konsumentenverhalten
79,838
Developing countries
76,626
Theorie
14,762
Theory
14,462
Entwicklung
12,452
Welt
11,934
World
11,734
Economic development
10,041
Entwicklungshilfe
9,139
Relationship marketing
8,895
Beziehungsmarketing
8,865
Brand management
7,482
Development aid
7,453
Markenführung
7,441
Wirtschaftswachstum
7,165
Brand image
6,641
Markenimage
6,601
Economic growth
6,283
USA
6,036
United States
5,642
Online-Handel
5,488
Online retailing
5,477
Kundenzufriedenheit
5,445
Deutschland
5,332
Armut
4,896
Social Web
4,694
Social web
4,692
Poverty
4,500
Service quality
4,429
Online-Marketing
4,422
Germany
4,418
Indien
4,413
Internet marketing
4,412
Dienstleistungsqualität
4,385
developing countries
4,382
Entwicklungspolitik
4,345
Markenartikel
4,272
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Undetermined
3,082
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933
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4,958
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643
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3
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4,675
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136
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113
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71
Graue Literatur
68
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68
Conference paper
49
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49
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48
Arbeitspapier
40
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40
Collection of articles of several authors
12
Sammelwerk
12
Konferenzschrift
10
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8
conceptual-paper
8
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4
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4
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4
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4
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4
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4
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4
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2
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2
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English
5,499
German
101
French
2
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2
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Han, Heesup
55
Mattila, Anna S.
26
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Söderlund, Magnus
14
Aksoy, Lerzan
13
Gustafsson, Anders
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Prybutok, Victor R.
12
Wu, Luorong
12
Rather, Raouf Ahmad
11
Ryu, Kisang
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Keiningham, Timothy
10
Kim, Jinkyung Jenny
10
Liu, Chih-Hsing
10
Qu, Hailin
10
Quach, Sara
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Kim, Woo Gon
9
Muskat, Birgit
9
Sparks, Beverley
9
Sreejesh, S.
9
Verhoef, Peter C.
9
Wei, Wei
9
Xu, Xun
9
Yu, Jongsik
9
Ali, Faizan
8
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Published in...
All
Journal of retailing and consumer services
320
International journal of hospitality management
184
Journal of business research : JBR
151
The journal of services marketing
101
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
77
Cogent business & management
73
Services marketing quarterly
58
Tourism management : research, policies, practice
56
The service industries journal
50
Psychology & marketing
48
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
Service business
41
Journal of service management
39
Journal of strategic marketing
39
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service research : JSR
38
Tourism management perspectives : TMP
36
International journal of electronic marketing and retailing : IJEMR
34
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
34
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
Journal of Services Marketing
31
The international review of retail, distribution and consumer research
30
International journal of quality and service sciences
27
International journal of retail and distribution management
27
The TQM journal : the international review of organizational improvement
27
Journal of air transport management
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of the Academy of Marketing Science
26
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Total quality management & business excellence
25
International journal of services and operations management
23
International journal of services, economics and management
23
Journal of Islamic marketing
23
Journal of internet commerce
23
Marketing intelligence & planning
23
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Source
All
ECONIS (ZBW)
5,440
Other ZBW resources
161
BASE
2
RePEc
1
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1
How shopping mall service quality affects customer loyalty across developing countries : the moderation of the cultural context
Diallo, Mbaye Fall
;
Sall, Fatou Diop
;
Djelassi, Souad
; …
- In:
Journal of international marketing
26
(
2018
)
4
,
pp. 69-84
Persistent link: https://www.econbiz.de/10011964226
Saved in:
2
Fashion effects on customer satisfaction : an analysis of Pakistani sheo industry
Saeed, Munazza
;
Baig, Aysha Karamat
- In:
International journal of social entrepreneurship and …
2
(
2013
)
1
,
pp. 52-66
Persistent link: https://www.econbiz.de/10009743842
Saved in:
3
Customers' perceptions and reactions in waiting lines : lessons from a contact service environment in a developing economy
Appiah, Alexander
;
Osei, Cosmos Benjamin
- In:
International journal of services and operations management
33
(
2019
)
2
,
pp. 208-238
Persistent link: https://www.econbiz.de/10012106459
Saved in:
4
The moderating effects of gender on customer satisfaction and continuance intention in mobile commerce : a UTAUT-based perspective
Marinković, Veljko
;
Đorđević, Aleksandar
;
Kalinić, …
- In:
Technology analysis & strategic management
32
(
2020
)
3
,
pp. 306-318
Persistent link: https://www.econbiz.de/10012208986
Saved in:
5
Household life cycle : the case of customer satisfaction in restaurants
Erdis, Cindy
;
Du Toit, Michael
- In:
International business and economics research journal
13
(
2014
)
2
,
pp. 335-343
Persistent link: https://www.econbiz.de/10010362781
Saved in:
6
Drivers of customer behavioral intentions and the relationship with service quality in specific industry contexts
Veloso, Cláudia Miranda
;
Sousa, Bruno
- In:
The international review of retail, distribution and …
32
(
2022
)
1
,
pp. 43-58
Persistent link: https://www.econbiz.de/10012873358
Saved in:
7
Event quality, perceived value, satisfaction and behavioural intentions in an event context
Armbrecht, John
- In:
Scandinavian journal of hospitality and tourism
21
(
2021
)
2
,
pp. 169-191
Persistent link: https://www.econbiz.de/10012517165
Saved in:
8
The effects of corporate social responsibility on consumer loyalty through consumer perceived value
Servera-Francés, David
;
Piqueras-Tomás, Lidia
- In:
Economic research
32
(
2019
)
1,1
,
pp. 66-84
Persistent link: https://www.econbiz.de/10012387510
Saved in:
9
The influence of external and internal factors of consumer behaviour on customer satisfaction and its implication on customer loyalty at Bank XYZ Jakarta, Indonesia
Rushadi
- In:
International journal of markets and business systems
2
(
2016
)
4
,
pp. 309-334
Persistent link: https://www.econbiz.de/10011716080
Saved in:
10
Living positive experiences in store : how it influences shopping experience value and satisfaction?
Cachero-Martínez, Silvia
;
Vázquez Casielles, Rodolfo
- In:
Journal of business economics and management
18
(
2017
)
3
,
pp. 537-553
Persistent link: https://www.econbiz.de/10011721879
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