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~subject:"Customer satisfaction"
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Customer satisfaction
Satisfaction
10,998
Zufriedenheit
10,073
Ostasien
9,885
Social capital
9,456
East Asia
9,327
Sozialkapital
8,298
Theorie
7,041
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6,372
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5,097
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4,483
Estimation
4,457
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4,429
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4,379
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3,815
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3,087
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2,961
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2,951
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2,905
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2,878
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2,816
social capital
2,752
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2,671
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2,648
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2,625
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2,574
United States
2,545
China
2,403
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2,140
Arbeitsmarkt
2,126
Innovation
2,085
human capital
2,076
EU-Staaten
2,062
Freedom
2,003
Labour market
1,948
EU countries
1,930
Occupational qualification
1,924
Bildungsertrag
1,751
Kundenzufriedenheit
1,751
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1,716
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Han, Heesup
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Svensson, Göran
13
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7
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6
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6
Lee, Wang-Sheng
6
Petrick, James F.
6
Santini, Fernando de Oliveira
6
Su, LuJun
6
Bilgihan, Anil
5
Cervera-Taulet, Amparo
5
Deshwal, Pankaj
5
Hyun, Sunghyup Sean
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Høgevold, Nils M.
5
Karjaluoto, Heikki
5
Mainardes, Emerson Wagner
5
McKinnish, Terra G.
5
Mostert, Pierre
5
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5
Roberts-Lombard, Mornay
5
Ryu, Kisang
5
San-Martín, Sonia
5
Wong, IpKin Anthony
5
Aksoy, Lerzan
4
Al-Ansi, Amr
4
Al-Hawary, Sulieman Ibraheem Shelash
4
Ali, Faizan
4
Altinay, Levent
4
Balaji, M. S.
4
Barrio-García, Salvador del
4
Buoye, Alexander
4
Chatzoudes, Dimitrios
4
Chen, Chun-Chu
4
Clark, Andrew E.
4
Del Chiappa, Giacomo
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4
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Journal of retailing and consumer services
64
International journal of hospitality management
57
Journal of business research : JBR
43
Journal of travel and tourism marketing
38
Tourism management : research, policies, practice
31
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
29
Journal of hospitality marketing & management
23
The journal of services marketing
22
Tourism analysis : an interdisciplinary tourism & hospitality journal
20
Tourism management perspectives : TMP
19
Cogent business & management
18
Services marketing quarterly
18
Service business
17
Asia Pacific journal of marketing and logistics
15
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
15
The international review of retail, distribution and consumer research
14
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
14
International journal of contemporary hospitality management
13
Journal of vacation marketing
13
Journal of hospitality and tourism insights
12
The service industries journal
12
International journal of bank marketing
11
Journal of Asian finance, economics and business : JAFEB
11
Journal of strategic marketing
11
International journal of event and festival management
10
International journal of productivity and quality management : IJPQM
10
International journal of quality & reliability management
10
Journal of marketing for higher education
10
Journal of service management
10
The international journal of bank marketing : IJBM
10
International journal of services, economics and management
9
International review on public and non-profit marketing
9
International business and economics research journal
8
International journal of business information systems : IJBIS
8
Journal for global business advancement : JGBA
8
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
8
Psychology & marketing
8
The journal of business & industrial marketing
8
Total quality management & business excellence
8
Tourism and hospitality research : THR
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ECONIS (ZBW)
1,751
Other ZBW resources
33
EconStor
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1
Roles of trust on rapport and
satisfaction
in services
Fatima, Johra Kayeser
;
Razzaque, Mohammed Abdur
- In:
Asia Pacific journal of marketing and logistics
26
(
2014
)
6
,
pp. 566-578
Persistent link: https://www.econbiz.de/10010495841
Saved in:
2
Customer value : encounter
satisfaction
: overall
satisfaction
: examining the relationship in tourism destinations
Zouni, Georgia
;
Tsogas, Markos Marios H.
;
Lykoudi, …
- In:
International journal of services, economics and management
10
(
2019
)
4
,
pp. 357-379
Persistent link: https://www.econbiz.de/10012178955
Saved in:
3
The effects of attachment styles and belongingness on life
satisfaction
among adolescents
Çikrikçi, Özkan
;
Gençdoğan, Başaran
- In:
International journal of happiness and development
3
(
2017
)
3
,
pp. 241-255
Persistent link: https://www.econbiz.de/10011729471
Saved in:
4
A psychometric data science approach to study latent variables : a case of class quality and student
satisfaction
Pérez Rave, Jorge Iván
;
Jaramillo Álvarez, Gloria …
- In:
Total quality management & business excellence
33
(
2022
)
13
,
pp. 1547-1572
Persistent link: https://www.econbiz.de/10013415851
Saved in:
5
Web-based information systems success : testing the antecedents of online customer
satisfaction
Bellaaj, Moez
- In:
International journal of internet and enterprise …
8
(
2012/13
)
2
,
pp. 129-145
Persistent link: https://www.econbiz.de/10010205078
Saved in:
6
A risk worth taking : perceived risk as moderator of
satisfaction
, loyalty, and willingness-to-pay premium price
Casidy, Riza
;
Wymer, Walter
- In:
Journal of retailing and consumer services
32
(
2016
),
pp. 189-197
Persistent link: https://www.econbiz.de/10011556648
Saved in:
7
E-government and citizen
satisfaction
in Jordan : EGOVSAT testing using SEM approach
Nawafleh, Sahem
- In:
International journal of productivity and quality …
34
(
2021
)
1
,
pp. 20-32
Persistent link: https://www.econbiz.de/10012696535
Saved in:
8
Customer complaining behaviour and its consequences in the credit card industry : an empirical investigation in the developing Indian economy
Pandey, Shivendra Kumar
- In:
International journal of Indian culture and business …
11
(
2015
)
1
,
pp. 112-127
Persistent link: https://www.econbiz.de/10011588349
Saved in:
9
Measuring service quality in Indian hospitals : an analysis of SERVQUAL model
Konsra, Pooja
;
Jha, Abhishek Kumar
- In:
International journal of services and operations management
24
(
2016
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011598293
Saved in:
10
Modelling
satisfaction
-commitment relationship in developing country context
Fatima, Johra Kayeser
;
Razzaque, Mohammad A.
;
Di …
- In:
International journal of quality & reliability management
33
(
2016
)
7
,
pp. 985-1001
Persistent link: https://www.econbiz.de/10011604036
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