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~subject:"Customer satisfaction"
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Customer satisfaction
Indien
118,883
India
97,949
Consumer behaviour
83,598
Konsumentenverhalten
81,148
Theorie
11,289
Theory
11,112
Relationship marketing
9,319
Beziehungsmarketing
9,284
Brand management
7,817
Markenführung
7,772
Brand image
6,840
China
6,803
Markenimage
6,798
USA
6,100
Kundenzufriedenheit
5,898
United States
5,764
Online-Handel
5,756
Online retailing
5,746
Wirtschaftswachstum
5,021
Social Web
4,974
Social web
4,972
Service quality
4,886
Dienstleistungsqualität
4,834
Einzelhandel
4,681
Deutschland
4,679
Economic growth
4,676
Retail trade
4,636
Online-Marketing
4,628
Internet marketing
4,618
Brand
4,402
Markenartikel
4,397
Germany
4,239
Electronic Commerce
3,902
Schätzung
3,841
Entwicklung
3,811
E-commerce
3,797
Estimation
3,730
Werbewirkung
3,709
Experiment
3,701
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3,290
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1,009
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5,362
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712
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3
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41
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11
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101
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Han, Heesup
55
Mattila, Anna S.
26
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Aksoy, Lerzan
14
Balaji, M. S.
14
Gustafsson, Anders
14
Söderlund, Magnus
14
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Klaus, Philipp
12
Mittal, Vikas
12
Prybutok, Victor R.
12
Wu, Luorong
12
Keiningham, Timothy
11
Liu, Chih-Hsing
11
Rather, Raouf Ahmad
11
Ryu, Kisang
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Blut, Markus
10
Kim, Jinkyung Jenny
10
Parayitam, Satyanarayana
10
Qu, Hailin
10
Quach, Sara
10
Amin, Muslim
9
Bang, Nguyen
9
Chahal, Hardeep
9
Chua, Bee-Lia
9
Frank, Björn
9
Kim, Woo Gon
9
Muskat, Birgit
9
Paul, Justin
9
Prashar, Sanjeev
9
Sparks, Beverley
9
Sreejesh, S.
9
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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All
Journal of retailing and consumer services
320
International journal of hospitality management
199
Journal of business research : JBR
151
The journal of services marketing
101
Journal of hospitality marketing & management
93
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
78
Cogent business & management
75
Services marketing quarterly
62
Tourism management : research, policies, practice
60
Asia Pacific journal of marketing and logistics
50
Psychology & marketing
50
The service industries journal
50
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
International journal of electronic marketing and retailing : IJEMR
44
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Journal of strategic marketing
41
Service business
41
Journal of service management
40
The international journal of bank marketing : IJBM
40
Journal of service research : JSR
38
Tourism management perspectives : TMP
36
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
35
International journal of services and operations management
34
European journal of marketing : EJM
33
International journal of business information systems : IJBIS
32
Journal of Services Marketing
31
The TQM journal : the international review of organizational improvement
31
The international review of retail, distribution and consumer research
31
International journal of quality and service sciences
30
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
29
International journal of services, economics and management
28
International journal of retail and distribution management
27
International journal of business excellence : IJBEX
26
International journal of retail & distribution management
26
Journal of Asian finance, economics and business : JAFEB
26
Journal of Islamic marketing
26
Journal of air transport management
26
Journal of hospitality and tourism insights
26
Journal of the Academy of Marketing Science
26
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ECONIS (ZBW)
5,891
Other ZBW resources
183
BASE
2
RePEc
1
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1
An empirical study of factors affecting customer loyalty in e-business : a predictive study in selected states of
India
Mackasare, Swapnil
;
Chowdhury, Sanjit Roy
- In:
International journal of electronic customer …
11
(
2017/2018
)
3
,
pp. 203-236
Persistent link: https://www.econbiz.de/10011966932
Saved in:
2
Factors affecting consumer behaviour in mobile financial services in Bangladesh
Ahmed, Afnaan
;
Uddin, S. M. Raihan
;
Hassan, S. M. Rifat
- In:
Asia-Pacific sustainable development journal
29
(
2022
)
1
,
pp. 142-167
Persistent link: https://www.econbiz.de/10014333553
Saved in:
3
Competent edge to activate the intention of online customer
Malik, Sheetal
;
Sharma, Geeti
- In:
International journal of business and globalisation : IJBG
35
(
2023
)
3
,
pp. 249-262
Persistent link: https://www.econbiz.de/10015057512
Saved in:
4
Customers' perspectives regarding e-banking in an emerging economy
Agarwal, Reeti
;
Rastogi, Sanjay
;
Mehrotra, Ankit
- In:
Journal of retailing and consumer services
16
(
2009
)
5
,
pp. 340-351
Persistent link: https://www.econbiz.de/10003875613
Saved in:
5
A comparative evaluation of customer perception and satisfaction of M-banking and I-banking
Kundu, Sukanya
;
Datta, Saroj K.
- In:
Journal of transnational management : the official …
17
(
2012
)
2
,
pp. 118-136
Persistent link: https://www.econbiz.de/10009572326
Saved in:
6
Success of retail in
India
: the customer experience management scenario
Baskaran, Kamaladevi
- In:
International journal of electronic marketing and …
4
(
2011
)
2/3
,
pp. 206-223
Persistent link: https://www.econbiz.de/10009382385
Saved in:
7
Modeling passengers' future behavioral intentions in airline industry using SEM
Singh, Alok Kumar
- In:
Journal of advances in management research : JAMR
12
(
2015
)
2
,
pp. 107-127
Persistent link: https://www.econbiz.de/10011429366
Saved in:
8
A study of sales promotion mix on customer satisfaction with reference to shopping malls in Gwalior city
Ubeja, Satnam Kour
- In:
GITAM journal of management : a quarterly publication …
12
(
2014
)
1
,
pp. 79-94
Persistent link: https://www.econbiz.de/10011287771
Saved in:
9
Antecedents of customer perception of service quality of life insurance corporation of
India
Lakshmi, S. Rani
;
Santhi, P.
- In:
The IUP journal of management research : IJMR
14
(
2015
)
3
,
pp. 70-81
Persistent link: https://www.econbiz.de/10011338094
Saved in:
10
Impact of service quality on apparel Retail Customer Satisfaction-a study of select Metropolitan City Hyderabad
Nallamalli, Udaya Bhaskar
;
Shekhar, B.Raja
- In:
Journal of management research
3
(
2011
)
2
,
pp. 1-13
Persistent link: https://www.econbiz.de/10009726025
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