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Customer satisfaction
Consumer behaviour
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Brand management
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Ryu, Kisang
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Roschk, Holger
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Söderlund, Magnus
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Qu, Hailin
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A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
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Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference Board
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Dpunkt.Verlag <Heidelberg>
1
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Eric Cuvillier <Firma>
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1
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Walter de Gruyter GmbH & Co. KG
1
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
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Journal of retailing and consumer services
365
International journal of hospitality management
240
Journal of business research : JBR
201
The journal of services marketing
150
Journal of hospitality marketing & management
114
Journal of travel and tourism marketing
106
International journal of contemporary hospitality management
95
The service industries journal
88
Tourism management : research, policies, practice
85
Cogent business & management
83
Services marketing quarterly
69
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
66
Asia Pacific journal of marketing and logistics
64
Service business
59
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
58
Journal of service research : JSR
57
Psychology & marketing
56
Journal of strategic marketing
54
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
53
Journal of service management
52
European journal of marketing : EJM
46
International journal of electronic marketing and retailing : IJEMR
45
Tourism management perspectives : TMP
45
The international journal of bank marketing : IJBM
44
Journal of the Academy of Marketing Science
42
The TQM journal : the international review of organizational improvement
42
Industrial marketing management : the international journal for industrial and high-tech firms
38
Journal of Services Marketing
38
International journal of electronic customer relationship management : IJECRM
36
The international review of retail, distribution and consumer research
36
Journal of Asian finance, economics and business : JAFEB
35
Tourism analysis : an interdisciplinary tourism & hospitality journal
35
International journal of services, economics and management
34
The journal of business & industrial marketing
34
Total quality management & business excellence
34
European Journal of Marketing
33
International journal of quality and service sciences
33
Journal of Islamic marketing
33
Journal of air transport management
33
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
32
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ECONIS (ZBW)
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Other ZBW resources
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BASE
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RePEc
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EconStor
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1
The moderating role of technology anxiety on
brand
service quality,
brand
image and their relation to
brand
loyalty
Syahida Abd Aziz
;
Muhammad Shahar Jusoh
;
Amlus, …
- In:
International journal of internet marketing and …
12
(
2018
)
3
,
pp. 270-289
Persistent link: https://www.econbiz.de/10011918364
Saved in:
2
The influence factors of
brand
loyalty : mobile phone industry
Khundyz, Zyeinyelkhaan
- In:
Inventi impact: retailing & consumer services
(
2018
)
4
,
pp. 224-233
Persistent link: https://www.econbiz.de/10012130322
Saved in:
3
Determinants of the Malaysian cars
brand
loyalty : mediating effect of
brand
satisfaction
Khaled Ali Ahmed Alfakih
;
Ummi Naiemah Saraih
;
Al …
- In:
Journal of industrial integration and management : …
7
(
2022
)
4
,
pp. 555-598
Persistent link: https://www.econbiz.de/10014234076
Saved in:
4
Brand
experience and
brand
loyalty : a literature review
Ramakrishnan, Ruchika
;
Vohra, Anupama
- In:
Business analyst : a refereed journal of Shri Ram …
35
(
2014/15
)
2
,
pp. 73-86
Persistent link: https://www.econbiz.de/10011342823
Saved in:
5
Antecedents of consumer
brand
engagement and
brand
loyalty
Leckie, Civilai
;
Nyadzayo, Munyaradzi
;
Johnson, Lester W.
- In:
Journal of marketing management : MM
32
(
2016
)
5/6
,
pp. 558-578
Persistent link: https://www.econbiz.de/10011483114
Saved in:
6
Customer engagement with tourism brands : scale development and validation
So, Kevin Kam Fung
;
King, Ceridwyn
;
Sparks, Beverley
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
3
,
pp. 304-329
Persistent link: https://www.econbiz.de/10010398802
Saved in:
7
Value dimensions of gamification and their influence on
brand
loyalty and word-of-mouth : relationships and combinations with satisfaction and
brand
love
Torres, Pedro M.
;
Augusto, Mário Gomes
;
Neves, Cristiana
- In:
Psychology & marketing
39
(
2022
)
1
,
pp. 59-75
Persistent link: https://www.econbiz.de/10012796060
Saved in:
8
The effects of customer engagement and
brand
trust on
brand
loyalty : a case study of BPJS healthcare participants in Indonesia
Kholis, Noor
;
Ratnawati, Alifah
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
11
,
pp. 317-324
Persistent link: https://www.econbiz.de/10012671052
Saved in:
9
Is
brand
experience a good mediator? : an empirical study on ISP sector
Durmaz, Osman
-
2022
Persistent link: https://www.econbiz.de/10012887922
Saved in:
10
Consumer-based
brand
authenticity and
brand
trust in
brand
loyalty in the Korean coffee shop market
Kim, Soon-Ho
;
Kim, Min-Seong
;
Holland, Stephen
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
45
(
2021
)
3
,
pp. 423-446
Persistent link: https://www.econbiz.de/10012483371
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