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How do you feel about crowding at destinations? : an exploration based on user-generated content
Liang, Sai; Li, Chunxiao; Li, Hui; Cheng, Hongbo - In: Journal of destination marketing & management 20 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012588628
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Post-event visits as the sources of marketing strategy sustainability : a conceptual model approach
Li, Hui; Song, Wei; Collins, Roger - In: Journal of business economics and management 15 (2014) 1, pp. 74-95
Persistent link: https://www.econbiz.de/10010256691
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Exploring asymmetric effects of attribute performance on customer satisfaction in the hotel industry
Bi, Jian-Wu; Liu, Yang; Fan, Zhi-Ping; Zhang, Jin - In: Tourism management : research, policies, practice 77 (2020), pp. 1-18
Persistent link: https://www.econbiz.de/10012152014
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Modelling customer satisfaction from online reviews using ensemble neural network and effect-based Kano model
Bi, Jian-Wu; Liu, Yang; Fan, Zhi-Ping; Cambria, Erik - In: International journal of production research 57 (2019) 22, pp. 7068-7088
Persistent link: https://www.econbiz.de/10012193818
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Cue congruence effects of attribute performance and hosts' service quality attributes on room sales on peer-to-peer accommodation platforms
Chen, Dongzhi; Bi, Jian-Wu - In: International journal of contemporary hospitality management 34 (2022) 10, pp. 3634-3654
Persistent link: https://www.econbiz.de/10013412934