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Customer satisfaction
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Kim, Youn-kyung
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Lim, Chae Mi
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International journal of retail & distribution management
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Psychology & marketing
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The international review of retail, distribution and consumer research
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ECONIS (ZBW)
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The role of love in satisfied customers' relationships with retailers
Kim, Hye-yŏng
;
Kim, Youn-kyung
;
Jolly, Laura
; …
- In:
The international review of retail, distribution and …
20
(
2010
)
3
,
pp. 285-296
Persistent link: https://www.econbiz.de/10003996368
Saved in:
2
Older consumers' TV home shopping : loneliness, parasocial interaction, and perceived convenience
Lim, Chae Mi
;
Kim, Youn-kyung
- In:
Psychology & marketing
28
(
2011
)
8
,
pp. 763-780
Persistent link: https://www.econbiz.de/10009267756
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3
Older consumers' TV shopping : emotions and satisfaction
Lim, Chae Mi
;
Kim, Youn-Kyung
- In:
International journal of retail & distribution management
45
(
2017
)
3
,
pp. 292-307
Persistent link: https://www.econbiz.de/10011640121
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