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Corporate social responsibility in Bolivia: Meanings and consequences

Torrico, Boris Herbas; Frank, Björn; Arandia Tavera, Carlos - In: International Journal of Corporate Social … 3 (2018) 7, pp. 1-13

Corporate social responsibility (CSR) has been studied extensively in developed countries. However, although most of the world's consumers live in developing countries, the study of CSR in developing countries in general, and in Bolivia in particular, still is very limited. Developing countries...

Persistent link: https://www.econbiz.de/10012217657

Economic influences on perceived value, quality expectations and customer satisfaction

Frank, Björn; Enkawa, Takao - In: International journal of consumer studies 33 (2009) 1, pp. 72-82

Persistent link: https://www.econbiz.de/10003809968

Interpreting time series of patient satisfaction : macro vs. micro components

Frank, Björn; Sudo, Shuichi; Enkawa, Takao - In: Journal of hospital marketing & public relations 19 (2009) 1, pp. 15-39

Persistent link: https://www.econbiz.de/10003820131

Economic influences on customer satisfaction : an international comparison

Frank, Björn; Enkawa, Takao - In: International journal of business environment : IJBE 2 (2008/09) 3, pp. 336-355

Persistent link: https://www.econbiz.de/10003849635

What characterizes Chinese consumer behavior? : a cross-industry analysis of the Chinese diaspora in Japan

Frank, Björn; Abulaiti, Gulimire; Enkawa, Takao - In: Marketing letters : a journal of research in marketing 23 (2012) 3, pp. 683-700

Persistent link: https://www.econbiz.de/10009579979

Regional differences in consumer preference structures within China

Frank, Björn; Abulaiti, Gulimire; Enkawa, Takao - In: Journal of retailing and consumer services 21 (2014) 2, pp. 203-210

Persistent link: https://www.econbiz.de/10010338525

How do the success factors driving repurchase intent differ between male and female customers?

Frank, Björn; Enkawa, Takao; Schvaneveldt, Shane J. - In: Journal of the Academy of Marketing Science 42 (2014) 2, pp. 171-185

Persistent link: https://www.econbiz.de/10010345188

Antecedents and consequences of innate willingness to pay for innovations : understanding motivations and consumer preferences of prospective early adopters

Frank, Björn; Enkawa, Takao; Schvaneveldt, Shane J.; … - In: Technological forecasting & social change : an … 99 (2015), pp. 252-266

Persistent link: https://www.econbiz.de/10011524547

The role of individualism vs. collectivism in the formation of repurchase intent : a cross-industry comparison of the effects of cultural and personal values

Frank, Björn; Enkawa, Takao; Schvaneveldt, Shane J. - In: Journal of economic psychology : research in economic … 51 (2015), pp. 261-278

Persistent link: https://www.econbiz.de/10011506906

Affect versus cognition in the chain from perceived quality to customer loyalty : the roles of product beliefs and experience

Frank, Björn; Torrico, Boris Herbas; Enkawa, Takao; … - In: Journal of retailing 90 (2014) 4, pp. 567-586

Persistent link: https://www.econbiz.de/10010473263