Interpreting time series of patient satisfaction : macro vs. micro components
Björn Frank; Shuichi Sudo; Takao Enkawa
| Year of publication: |
2009
|
|---|---|
| Authors: | Frank, Björn ; Sudo, Shuichi ; Enkawa, Takao |
| Published in: |
Journal of hospital marketing & public relations. - Binghamton, NY : Haworth Press, ISSN 1539-0942, ZDB-ID 2098451-0. - Vol. 19.2009, 1, p. 15-39
|
| Subject: | Krankenhaus | Hospital | Patienten | Patients | Kundenzufriedenheit | Customer satisfaction | Südkorea | South Korea | Japan |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003820131