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Interrelationships among quality enablers, service quality, patients' satisfaction and loyalty in hospitals
Sadeh, Ehsan - In: The TQM journal : the international review of … 29 (2017) 1, pp. 101-117
Persistent link: https://www.econbiz.de/10011648850
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Explaining the mediating role of service quality between quality management enablers and students' satisfaction in higher education institutes : the perception of managers
Sadeh, Ehsan; Garkaz, Mansour - In: Total quality management & business excellence : an … 26 (2015) 11/12, pp. 1335-1356
Persistent link: https://www.econbiz.de/10011528305
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Interpretive structural modeling of quality factors in both medical and hospitality services in the medical tourism industry
Sadeh, Ehsan; Garkaz, Mansour - In: Journal of travel and tourism marketing 36 (2019) 2, pp. 253-267
Persistent link: https://www.econbiz.de/10012179396