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Customer service
Direktmarketing
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Deutschland
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Germany
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Direct marketing
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Beziehungsmarketing
8
Relationship marketing
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International marketing
5
Internationales Marketing
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Consumer behaviour
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E-commerce
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Erfolgsfaktor
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Internet
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Kundenbindungsprogramm
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Kundenservice
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Leistungsbündel
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Loyalty program
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Success factor
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Aufsatzsammlung
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Benchmarking
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Bürgernähe
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Communication
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Confidence
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Dienstleistungsmarketing
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Dienstleistungssektor
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Digitalisierung
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Digitization
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E-Government
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E-government
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Ganzheitliches Denken
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German
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Hünerberg, Reinhard
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Mann, Andreas
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Advances in services marketing
1
Electronic commerce : Herausforderungen, Anwendungen, Perspektiven
1
Perspektiven des Dienstleistungsmarketing : Ansatzpunkte für Forschung und Praxis
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ECONIS (ZBW)
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International dimensions of customer service
Hünerberg, Reinhard
- In:
Advances in services marketing
,
(pp. 213-232)
.
1997
Persistent link: https://www.econbiz.de/10001297062
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2
Strategische Implikationen des Service-Marketing in Industrieunternehmen : konzeptionelle Überlegungen und empirische Befunde
Hünerberg, Reinhard
- In:
Perspektiven des Dienstleistungsmarketing : …
,
(pp. 151-187)
.
1998
Persistent link: https://www.econbiz.de/10001299612
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3
Online-Service
Hünerberg, Reinhard
;
Mann, Andreas
- In:
Electronic commerce : Herausforderungen, Anwendungen, …
,
(pp. 279-297)
.
1999
Persistent link: https://www.econbiz.de/10001366269
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