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~subject:"Customer value"
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The concept of value and its d...
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Customer value
Beziehungsmarketing
41
Relationship marketing
41
Customer satisfaction
27
Kundenzufriedenheit
27
Consumer behaviour
26
Konsumentenverhalten
26
Einzelhandel
24
Retail trade
24
Spain
23
Spanien
22
Service quality
19
Dienstleistungsqualität
18
Brand image
15
Hotel industry
15
Hotellerie
15
Lieferantenmanagement
15
Markenimage
15
Supplier relationship management
15
Information technology
13
Informationstechnik
13
Kundenwert
13
Betriebliche Wertschöpfung
12
Value creation
12
Brand management
11
Markenführung
11
Innovation
10
Satisfaction
9
Brand equity
7
Loyalty
6
Retailing
6
Sustainability
6
Value dimensions
6
Viral marketing
6
Virales Marketing
6
B-to-B-Marketing
5
Business-to-business marketing
5
Confidence
5
Croatia
5
Kroatien
5
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13
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12
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1
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1
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English
13
Author
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Gallarza, Martina G.
10
Gil Saura, Irene
9
Del Chiappa, Giacomo
4
Arteaga, Francisco
3
Holbrook, Morris B.
3
Arteaga-Moreno, Francisco
2
Sánchez-Fernández, Raquel
2
Berenguer Contrí, Gloria
1
Bordian, Mariia
1
Gallarza-Granizo, Martina G.
1
Gil-Saura, Irena
1
Michel, Géraldine
1
Moreno, Francisco Arteaga
1
Ruiz Molina, María Eugenia
1
Ruiz-Molina, María-Eugenia
1
Samartin, Kayla
1
Tubillejas-Andrés, Berta
1
Šerić, Maja
1
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The journal of services marketing
2
International journal of consumer studies
1
International journal of hospitality management
1
Journal of consumer behaviour : an international research review
1
Journal of creating value
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of service management
1
Strategic marketing in tourism services
1
The journal of brand management : an international journal
1
Tourism management perspectives : TMP
1
Tourism review : the official journal of the AIEST
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ECONIS (ZBW)
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1
Value dimensions in consumers' experience : combining the intra- and inter-variable approaches in the hospitality sector
Gallarza, Martina G.
;
Arteaga, Francisco
;
Del Chiappa, …
- In:
International journal of hospitality management
47
(
2015
),
pp. 140-150
Persistent link: https://www.econbiz.de/10011312536
Saved in:
2
The value of value : further excursions on the meaning and role of customer value
Gallarza, Martina G.
;
Gil Saura, Irene
;
Holbrook, Morris B.
- In:
Journal of consumer behaviour : an international …
10
(
2011
)
4
,
pp. 179-191
Persistent link: https://www.econbiz.de/10009296477
Saved in:
3
Customer value in tourism services : meaning and role for a relationship marketing approach
Gallarza, Martina G.
;
Gil Saura, Irene
;
Holbrook, Morris B.
- In:
Strategic marketing in tourism services
,
(pp. 147-162)
.
2012
Persistent link: https://www.econbiz.de/10009581754
Saved in:
4
The quality-value-satisfaction-loyalty chain : relationships and impacts
Gallarza, Martina G.
;
Gil Saura, Irene
;
Moreno, …
- In:
Tourism review : the official journal of the AIEST
68
(
2013
)
1
,
pp. 3-20
Persistent link: https://www.econbiz.de/10009738872
Saved in:
5
Customer value in tourism and hospitality : broadening dimensions and stretching the value-satisfaction-loyalty chain
Gallarza, Martina G.
;
Arteaga, Francisco
;
Gil Saura, Irene
- In:
Tourism management perspectives : TMP
31
(
2019
),
pp. 254-268
Persistent link: https://www.econbiz.de/10012113007
Saved in:
6
A multidimensional service-value scale based on Holbrook's typology of customer value : bridging the gap between the concept and its measurement
Gallarza, Martina G.
;
Arteaga, Francisco
;
Del Chiappa, …
- In:
Journal of service management
28
(
2017
)
4
,
pp. 724-762
Persistent link: https://www.econbiz.de/10011731230
Saved in:
7
Intrinsic value dimensions and the value-satisfaction-loyalty chain : a causal model for services
Gallarza, Martina G.
;
Arteaga-Moreno, Francisco
;
Del …
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 165-185
Persistent link: https://www.econbiz.de/10011487022
Saved in:
8
Defining and measuring customer value : some reflections and new perspectives
Gallarza, Martina G.
;
Sánchez-Fernández, Raquel
- In:
Journal of creating value
9
(
2023
)
1
,
pp. 27-45
Persistent link: https://www.econbiz.de/10014581524
Saved in:
9
Active and reactive value dimensions : a dynamic-based perspective in the hotel sector
Gallarza, Martina G.
;
Sánchez-Fernández, Raquel
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
7
,
pp. 1436-1473
Persistent link: https://www.econbiz.de/10013387412
Saved in:
10
Consumer value of virtual music festivals
Gallarza, Martina G.
;
Tubillejas-Andrés, Berta
; …
- In:
International journal of consumer studies
47
(
2023
)
5
,
pp. 2012-2030
Persistent link: https://www.econbiz.de/10014335665
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