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Data mining techniques for better decisions in human resource management systems
Ranjan, Jayanthi; Goyal, D. P.; Ahson, S. I. - In: International journal of business information systems : … 3 (2008) 5, pp. 464-481
Persistent link: https://www.econbiz.de/10003765107
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Data mining tools: a CRM perspective
Ranjan, Jayanthi; Bhatnagar, Vishal - In: International journal of electronic customer … 2 (2008) 4, pp. 315-331
Persistent link: https://www.econbiz.de/10003787128
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Aligning value drivers with business operations by data mining for strategic advantage in business organisations
Ranjan, Jayanthi; Bhatnagar, Vishal - In: International journal of value chain management : IJVCM 3 (2009) 3, pp. 316-330
Persistent link: https://www.econbiz.de/10003907731
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Information security-enabled business process architecture for mobile CRM : the role of technology, planning, training and process
Ranjan, Jayanthi; Bhatnagar, Vishal - In: International journal of networking and virtual … 7 (2010) 5, pp. 452-464
Persistent link: https://www.econbiz.de/10008664156
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Application of segmentation in customer relationship management : a data mining perspective
Ranjan, Jayanthi; Agarwal, Ruchi - In: International journal of electronic customer … 3 (2009) 4, pp. 402-414
Persistent link: https://www.econbiz.de/10003935726
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Principles for successful mobile CRM in organisations from data mining perspective
Bhatnagar, Vishal; Ranjan, Jayanthi - In: International journal of electronic customer … 4 (2010) 3, pp. 280-301
Persistent link: https://www.econbiz.de/10008826195
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Techniques, process and enterprise application for e-CRM using data mining
Ranjan, Jayanthi; Bhatnagar, Vishal - In: International journal of value chain management : IJVCM 3 (2009) 4, pp. 401-410
Persistent link: https://www.econbiz.de/10003962739
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A framework for analytical CRM : a data mining perspective
Ranjan, Jayanthi; Bhatnagar, Vishal - In: International journal of business excellence 3 (2010) 1, pp. 1-18
Persistent link: https://www.econbiz.de/10009575538
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Role of knowledge management and analytical CRM in business : data mining based framework
Ranjan, Jayanthi; Bhatnagar, Vishal - In: The learning organization : TLO ; the international … 18 (2011) 2, pp. 131-148
Persistent link: https://www.econbiz.de/10009158289
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Analytical customer relationship management in insurance industry using data mining : a case study of Indian insurance company
Bhatnagar, Vishal; Ranjan, Jayanthi; Singh, Raghuvir - In: International journal of networking and virtual … 9 (2011) 4, pp. 331-366
Persistent link: https://www.econbiz.de/10009409466