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~subject:"Deutschland"
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Deutschland
Consumer behaviour
56
Konsumentenverhalten
54
Beziehungsmarketing
49
Relationship marketing
49
Customer satisfaction
46
Kundenzufriedenheit
41
Dienstleistungsqualität
22
Service quality
22
Dienstleistungssektor
15
Service industry
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Services
13
Dienstleistung
11
Satisfaction
9
Kundenintegration
8
Share of wallet
8
Customer experience
7
Customer integration
7
Customer value
7
Kundenwert
7
Sustainability
7
Theorie
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Theory
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Transformative service research
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Brand management
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Customer service
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Einzelhandel
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Financial services
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Germany
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Kundenservice
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Lieferantenmanagement
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Markenführung
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Marketing management
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Marketingmanagement
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Retail trade
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Services marketing
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Supplier relationship management
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USA
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United States
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German
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English
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Benoit, Sabine
4
Bilstein, Nicola
1
Ettinger, Andreas
1
Faßnacht, Martin
1
Goebel, Philipp
1
Hogrefe, Jens
1
Moeller, Sabine
1
Möller, Stephanie
1
Pibernik, Richard
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Sichtmann, Christina
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Wittkowski, Kristina
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Elektrizitätswirtschaft : EW ; das Magazin für die Energiewirtschaft
1
Handbuch Handel : Strategien - Perspektiven - internationaler Wettbewerb
1
International journal of physical distribution & logistics management : IJPD & LM
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Kundenintegration 2.0
1
Managing service quality : MSQ ; an international journal
1
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ECONIS (ZBW)
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1
Convenience Stores
Benoit, Sabine
- In:
Handbuch Handel : Strategien - Perspektiven - …
,
(pp. 399-418)
.
2012
Persistent link: https://www.econbiz.de/10009738003
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2
Retaining customers with shopping convenience
Benoit, Sabine
;
Faßnacht, Martin
;
Ettinger, Andreas
- In:
Journal of relationship marketing : innovations & …
8
(
2009
)
4
,
pp. 313-329
Persistent link: https://www.econbiz.de/10003940837
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3
The burdens of ownership : reasons for preferring renting
Benoit, Sabine
;
Wittkowski, Kristina
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
2
,
pp. 176-191
Persistent link: https://www.econbiz.de/10003964476
Saved in:
4
Kundenintegration 2.0 : welche Faktoren beeinflussen die Kundenintegration in transaktionsbasierten Online Communities?
Sichtmann, Christina
;
Benoit, Sabine
;
Hogrefe, Jens
; …
- In:
Kundenintegration 2.0
,
(pp. 21-45)
.
2011
Persistent link: https://www.econbiz.de/10009303084
Saved in:
5
Das neue Telekommunikationsgesetz
Möller, Stephanie
- In:
Elektrizitätswirtschaft : EW ; das Magazin für die …
95
(
1996
)
26
,
pp. 1721-1724
Persistent link: https://www.econbiz.de/10001211857
Saved in:
6
Paying for convenience : attractiveness and revenue potential of time-based delivery services
Goebel, Philipp
;
Moeller, Sabine
;
Pibernik, Richard
- In:
International journal of physical distribution & …
42
(
2012
)
6
,
pp. 584-606
Persistent link: https://www.econbiz.de/10009579244
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