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(Im)personalization in German and English negative online reviews : contrasts, comparisons, and cognitive implications
Fastrich, Bridgit - In: International journal of business communication : IJBC … 61 (2024) 1, pp. 39-69
Persistent link: https://www.econbiz.de/10014635462
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Service productivity, satisfaction, and the impact on service firm performance
Rew, Dongjun; Siguaw, Judy A.; Sheng, Xiaojing - In: Services marketing quarterly 41 (2020) 4, pp. 344-357
Persistent link: https://www.econbiz.de/10012607279
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Exploring the role of fitness instructors' interaction quality skills in building customer trust in the service provider and customer satisfaction
Glaveli, Niki; Papadimitriou, Dimitra; Karagiorgos, Thomas - In: European Sport management quarterly : ESMQ 23 (2023) 3, pp. 767-788
Persistent link: https://www.econbiz.de/10014283326
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Digitalisierung im Handwerk : wer profitiert und wer verliert
Leyen, Kaja von der; Runst, Petrik - 2016
erzielen eine höhere Kundenzufriedenheit und verbleiben länger auf der Plattform. Da Meisterbetriebe eine höhere …
Persistent link: https://www.econbiz.de/10012051166
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Train specific services and commuter satisfaction of Delhi Metro : an empirical analysis
Srivastava, Govind Nath; Dash, Manoj Kumar - In: International journal of business excellence 17 (2019) 2, pp. 154-170
Persistent link: https://www.econbiz.de/10011997299
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Income satisfaction among Millennials during COVID-19 : the interplay among cognitive, noncognitive and financial factors
Chhatwani, Malvika - In: International journal of social economics 49 (2022) 3, pp. 430-448
Persistent link: https://www.econbiz.de/10013173363
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An intergenerational perspective on life satisfaction and its drivers : a comparison between 18-29-year-old and 50+ consumers in Germany
König, Tatjana Maria; Larsen, Val - In: Journal of strategic marketing 25 (2017) 3, pp. 258-274
Persistent link: https://www.econbiz.de/10011743007
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The effect of pre-service cognitive and pedagogical teacher skills on student achievement gains : evidence from German entry screening exams
Enzi, Bernhard - 2017
Information about teachers' effectiveness at the hiring stage is particularly scarce despite its importance for personnel decisions. Using the German setting of teacher training, I investigate the relationship of teachers' pre-service cognitive and pedagogical skills as measured by two state...
Persistent link: https://www.econbiz.de/10011758096
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New insights in the quality satisfaction link : identifying asymmetric and dynamic effects
Bauer, Hans H.; Falk, Thomas; Hammerschmidt, Maik; … - 2008
Persistent link: https://www.econbiz.de/10003755159