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~subject:"Dienstleistung"
~subject:"Modularisierung"
~subject:"Supply chain"
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Dienstleistung
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11
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Voss, Christopher A.
13
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4
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2
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2
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2
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
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ECONIS (ZBW)
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1
Service architecture and modularity
Voss, Christopher A.
;
Hsuan Mikkola, Juliana
- In:
Decision sciences : DS
40
(
2009
)
3
,
pp. 541-569
Persistent link: https://www.econbiz.de/10003885990
Saved in:
2
"Futurizing" smart service : implications for service researchers and managers
Wuenderlich, Nancy V.
;
Heinonen, Kristina
;
Ostrom, Amy L.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 442-447
Persistent link: https://www.econbiz.de/10011418323
Saved in:
3
Service research priorities in a rapidly changing context
Ostrom, Amy L.
;
Parasuraman, A.
;
Bowen, David E.
; …
- In:
Journal of service research : JSR
18
(
2015
)
2
,
pp. 127-159
Persistent link: https://www.econbiz.de/10011283713
Saved in:
4
The service bullwhip effect
Akkermans, Henk
;
Voss, Christopher A.
- In:
International journal of operations & production …
33
(
2013
)
6
,
pp. 765-788
Persistent link: https://www.econbiz.de/10009764261
Saved in:
5
Innovating through services, co-creation and supplier integration : cases from China
Zhang, Min
;
Zhao, Xiande
;
Voss, Christopher A.
;
Zhu, Guilong
- In:
International journal of production economics
171
(
2016
),
pp. 289-300
Persistent link: https://www.econbiz.de/10011437386
Saved in:
6
Reflections on context in service research
Voss, Christopher A.
;
Perks, Helen
;
Sousa, Rui
;
Witell, Lars
- In:
Journal of service management
27
(
2016
)
1
,
pp. 30-36
Persistent link: https://www.econbiz.de/10011482107
Saved in:
7
The influence of supply chain context (OEM vs. subcontracting) on quality management
Sousa, Rui
(
contributor
);
Voss, Christopher A.
(
contributor
)
-
2003
Persistent link: https://www.econbiz.de/10001797894
Saved in:
8
Service science : the opportunity to re-think what we know about service design
Voss, Christopher A.
;
Hsuan Mikkola, Juliana
- In:
The science of service systems
,
(pp. 231-244)
.
2011
Persistent link: https://www.econbiz.de/10009127301
Saved in:
9
Service modularity and architecture
Brax, Saara A.
(
ed.
);
Bask, Anu
(
ed.
); …
-
2017
Persistent link: https://www.econbiz.de/10011702196
Saved in:
10
Service modularity and architecture : an overview and research agenda
Brax, Saara A.
;
Bask, Anu
;
Hsuan Mikkola, Juliana
; …
- In:
International journal of operations & production …
37
(
2017
)
6
,
pp. 686-702
Persistent link: https://www.econbiz.de/10011702207
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