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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
81,922
Konsumentenverhalten
79,443
Finnland
18,549
Finland
12,188
Theorie
10,598
Theory
10,418
Relationship marketing
8,849
Beziehungsmarketing
8,818
Brand management
7,435
Markenführung
7,393
Frühindikator
6,944
Leading indicator
6,765
Brand image
6,594
Markenimage
6,553
Deutschland
6,400
Germany
5,912
USA
5,887
United States
5,587
Customer satisfaction
5,557
Online-Handel
5,418
Online retailing
5,406
Kundenzufriedenheit
5,399
Social Web
4,620
Social web
4,617
Online-Marketing
4,377
Internet marketing
4,366
Service quality
4,358
Brand
4,229
Markenartikel
4,221
Einzelhandel
4,156
Retail trade
4,103
Verbraucherverhalten
3,568
Werbewirkung
3,562
Electronic Commerce
3,540
Advertising effects
3,524
E-commerce
3,433
Experiment
3,337
Emotion
3,175
Advertising
3,007
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Undetermined
2,271
Free
721
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Article
3,791
Book / Working Paper
523
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3,693
Aufsatz in Zeitschrift
3,693
Aufsatz im Buch
97
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97
Graue Literatur
74
Non-commercial literature
74
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65
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57
Arbeitspapier
54
Thesis
47
Conference paper
31
Konferenzbeitrag
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12
Sammelwerk
12
Bibliografie enthalten
9
Bibliography included
9
Aufsatzsammlung
5
Case study
5
Collection of articles written by one author
5
Fallstudie
5
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5
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4
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1
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1
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1
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1
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1
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1
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English
4,234
German
74
Finnish
4
Danish
1
French
1
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1
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Han, Heesup
30
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Gong, Taeshik
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Bilgihan, Anil
11
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Gursoy, Dogan
10
Miao, Li
10
Quach, Sara
10
Sharma, Piyush
10
Sreejesh, S.
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Voorhees, Clay M.
9
Wong, IpKin Anthony
9
Xu, Xun
9
Ali, Faizan
8
Amin, Muslim
8
Harun, Ahasan
8
Park, Jungkun
8
Qu, Hailin
8
Sparks, Beverley
8
Wu, Luorong
8
Ahn, Jiseon
7
Beck, Adrian
7
Bujisic, Milos
7
Carlson, Jamie
7
Gaynor, Martin
7
Grewal, Dhruv
7
Kim, Jinkyung Jenny
7
Kim, Woo Gon
7
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National Bureau of Economic Research
3
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Nordic Council of Ministers
1
OECD
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
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Published in...
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Journal of retailing and consumer services
230
International journal of hospitality management
193
Journal of business research : JBR
120
The journal of services marketing
106
Journal of hospitality marketing & management
77
International journal of contemporary hospitality management
76
The service industries journal
65
Journal of travel and tourism marketing
64
Services marketing quarterly
64
Cogent business & management
47
Journal of service research : JSR
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Service business
36
Journal of service management
32
Asia Pacific journal of marketing and logistics
31
The international journal of bank marketing : IJBM
30
Tourism management : research, policies, practice
30
International journal of quality and service sciences
29
Journal of air transport management
27
International journal of services and operations management
26
Psychology & marketing
26
International journal of services, economics and management
25
Journal of service research
25
The TQM journal : the international review of organizational improvement
25
Journal of strategic marketing
23
European journal of marketing : EJM
22
International journal of electronic marketing and retailing : IJEMR
22
Journal of retailing
22
Managing service quality : MSQ ; an international journal
22
Total quality management & business excellence
22
Journal of the Academy of Marketing Science
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
International journal of quality & reliability management
20
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
20
Journal of internet commerce
20
Journal of Asian finance, economics and business : JAFEB
19
International journal of business information systems : IJBIS
18
International journal of retail and distribution management
18
Journal of hospitality and tourism insights
18
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ECONIS (ZBW)
4,311
EconStor
3
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1
Speak my language if you want my money : service language's influence on consumer tipping behavior
Van Vaerenbergh, Yves
;
Holmqvist, Jonas
- In:
European journal of marketing : EJM
47
(
2013
)
8
,
pp. 1276-1292
Persistent link: https://www.econbiz.de/10009787169
Saved in:
2
Kuluttaja ja palvelut 1996 : mielipidekartoitus palvelujen laadusta, hinnasta ja saatavuudesta
1996
Persistent link: https://www.econbiz.de/10000964655
Saved in:
3
Customer engagement in the hotel industry : perceptions of hotel staff and guests
Järvi, Henna
- In:
International journal of business innovation and research
18
(
2019
)
1
,
pp. 109-127
Persistent link: https://www.econbiz.de/10011982392
Saved in:
4
Third party quality auditing : ISO 9000 quality system modes and auditors' consultative independence in post-certification period 1993 - 1995 in
Finland
Moisala, Aarni
-
1996
Persistent link: https://www.econbiz.de/10000607800
Saved in:
5
Earnings management and audit quality in Europe : evidence from the private client segment market
Van Tendeloo, Brenda
;
Vanstraelen, Ann
- In:
European accounting review
17
(
2008
)
3
,
pp. 447-469
Persistent link: https://www.econbiz.de/10003771955
Saved in:
6
Antecedents of online banking satisfaction and loyalty : empirical evidence from
Finland
Karjaluoto, Heikki
;
Järvenpää, Lasse
;
Kauppi, Ville
- In:
International journal of electronic finance : IJEF
3
(
2009
)
3
,
pp. 253-269
Persistent link: https://www.econbiz.de/10003889529
Saved in:
7
Medier med eller utan journalistik
Lundsten, Lars
- In:
Ekonomiska Samfundets tidskrift
62
(
2009
)
1
,
pp. 3-4
Persistent link: https://www.econbiz.de/10003893575
Saved in:
8
Mediernas framtid
Lundsten, Lars
- In:
Ekonomiska Samfundets tidskrift
62
(
2009
)
1
,
pp. 5-13
Persistent link: https://www.econbiz.de/10003893576
Saved in:
9
Vem betalar för god journalistik? : hotbilder i en medievärld i förändring
Moring, Tom
- In:
Ekonomiska Samfundets tidskrift
62
(
2009
)
1
,
pp. 15-22
Persistent link: https://www.econbiz.de/10003893578
Saved in:
10
Perceived audit quality, modified audit opinions and the likelihood of liquidating bankruptcy among financially weak firms
Sundgren, Stefan
- In:
International journal of auditing : IJA
13
(
2009
)
3
,
pp. 203-221
Persistent link: https://www.econbiz.de/10003897974
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