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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Dienstleistung
7,092
Services
3,683
Berufsstatistik
2,135
Deutschland
1,676
Dienstleistungssektor
1,288
Service industry
1,170
Germany
1,037
Freie Berufe
789
Professional services
788
Theorie
785
Theory
775
Innovation
687
Occupational statistics
672
Service quality
581
Handelspersonal
493
Vereinigte Staaten
433
Marketing
416
USA
412
Unternehmensdienstleistung
408
Beziehungsmarketing
398
Innovationsmanagement
397
Management
397
Business services
396
Relationship marketing
394
United States
388
Innovation management
359
Dienstleistungsmanagement
341
Service management
335
Dienstleistungsmarketing
324
Services marketing
321
Service innovation
292
Konsumentenverhalten
276
Consumer behaviour
274
Dienstleistungshandel
269
Trade in services
265
Dienstleistungsinnovation
237
Freier Beruf
225
Kundenzufriedenheit
223
Customer satisfaction
222
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Undetermined
249
Free
68
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Article
381
Book / Working Paper
195
Journal
7
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Article in journal
363
Aufsatz in Zeitschrift
363
Hochschulschrift
83
Thesis
65
Graue Literatur
33
Non-commercial literature
33
Aufsatz im Buch
22
Book section
22
Collection of articles of several authors
16
Sammelwerk
16
Arbeitspapier
15
Working Paper
15
Aufsatzsammlung
11
Case study
8
Fallstudie
8
Bibliografie enthalten
6
Bibliography included
6
Konferenzschrift
5
Conference paper
4
Konferenzbeitrag
4
Bibliografie
3
Collection of articles written by one author
3
Forschungsbericht
3
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3
Handbuch
3
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3
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3
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3
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2
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2
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2
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1
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1
Fallstudiensammlung
1
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1
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1
Gutachten
1
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1
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1
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1
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Language
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English
456
German
125
French
3
Finnish
1
Author
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Bruhn, Manfred
8
Edvardsson, Bo
5
Huang, Ming-Hui
5
McColl-Kennedy, Janet R.
5
Paluch, Stefanie
5
Wirtz, Jochen
5
Benkenstein, Martin
4
Blau, Benjamin
4
Gallan, Andrew S.
4
Rayburn, Steven W.
4
Stauss, Bernd
4
Anderson, Sidney
3
Bitner, Mary Jo
3
Brown, Stephen Walter
3
Calabrese, Armando
3
Chase, Richard B.
3
Debo, Laurens G.
3
Falk, Tomas
3
Fisk, Raymond P.
3
Gerstner, Eitan
3
Gouthier, Matthias
3
Gustafsson, Anders
3
Helkkula, Anu
3
Huiskonen, Janne
3
Jaakkola, Elina
3
Karppinen, Henri
3
Kleinaltenkamp, Michael
3
Kowalkowski, Christian
3
Kunz, Werner H.
3
Meran, Georg
3
Ostrom, Amy L.
3
Pitardi, Valentina
3
Polese, Francesco
3
Russell-Bennett, Rebekah
3
Rust, Roland T.
3
Schwarze, Reimund
3
Seppänen, Kaisa
3
Sharma, Piyush
3
Sousa, Rui
3
Toktay, L. Beril
3
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Institution
All
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Nomos Verlagsgesellschaft
3
Verlag Dr. Kovač
3
Universität Potsdam
2
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Autohaus Buch und Formular
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
Center for Service Excellence
1
Deutscher Juristentag <68, 2010, Berlin>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Edward Elgar Publishing
1
Eric Cuvillier <Firma>
1
European Committee for Standardization
1
Fidschi
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Logos Verlag Berlin
1
Society of Service Science
1
Springer Fachmedien München GmbH
1
Springer Fachmedien Wiesbaden
1
Technische Universität Clausthal
1
Universität Kaiserslautern / Lehrstuhl für Produktionswirtschaft
1
Zukunftsinitiative Rheinland-Pfalz
1
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Published in...
All
The journal of services marketing
27
Journal of service management
24
Journal of service research : JSR
19
The service industries journal
15
International journal of hospitality management
14
SpringerLink / Bücher
14
Journal of service research
13
Journal of retailing and consumer services
11
Services marketing quarterly
10
Gabler Edition Wissenschaft
8
Journal of business research : JBR
7
International journal of quality and service sciences
6
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
5
International journal of production economics
5
International journal of services technology and management
5
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
5
Journal of service theory and practice
5
Schriftenreihe innovatives Dienstleistungsmanagement
5
Service business
5
European review of service economics and management
4
International journal of services and operations management
4
Journal of service theory and practice : JSTP
4
Public management review
4
Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
4
Springer eBook Collection / Business and Economics
4
The journal of business & industrial marketing
4
Basler Schriften zum Marketing
3
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
3
Gabler Research
3
Gabler-Edition Wissenschaft
3
International journal of contemporary hospitality management
3
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
Journal of the Academy of Marketing Science
3
Journal of the Operational Research Society : OR
3
Operations research
3
Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
3
A Research Agenda for Service Marketing
2
AMS review : official publication of the Academy of Marketing Science
2
Berichte aus Energie- und Umweltforschung
2
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Source
All
ECONIS (ZBW)
580
EconStor
1
ArchiDok
1
OLC EcoSci
1
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1
Coordination in service value networks: A mechanism design approach
Blau, Benjamin
-
2009
The fundamental paradigm shift from traditional value chains to agile service value networks (SVN) implies new economic and organizational challenges. This work provides an auction-based coordination mechanism that enables the allocation and pricing of service compositions in SVNs. The mechanism...
Persistent link: https://www.econbiz.de/10011889539
Saved in:
2
Mandate M/517 for the programming and development of horizontal service standards : phase 1 ; final report
European Committee for Standardization
-
2015
Persistent link: https://www.econbiz.de/10011703078
Saved in:
3
The federal Service
Mayers, Lewis
-
1922
Persistent link: https://www.econbiz.de/10000408016
Saved in:
4
Housing and services
Fidschi
-
1988
Persistent link: https://www.econbiz.de/10000110562
Saved in:
5
Qualität und Produktivität im Dienstleistungsmanagement : strategische Handlungsfelder im Versicherungs- und Finanzdienstleistungswettbewerb
Lehmann, Axel Peter
-
1998
Persistent link: https://www.econbiz.de/10000661766
Saved in:
6
The service providers
Yagil, Dana
-
2008
Persistent link: https://www.econbiz.de/10003640074
Saved in:
7
Services marketing : text and cases
Baron, Steve
;
Harris, Kim
;
Hilton, Toni
-
2009
-
3. ed.
Persistent link: https://www.econbiz.de/10003754631
Saved in:
8
PSS-ÖB : Strategien zum Umgang mit Umsetzungshemmnissen bei der Einführung von ökoeffizienten Produkt-Service-Systemen in der öffentlichen Beschaffung ; ein Projektbericht im Rahme...
Tisch, Angelika
;
Seebacher, Ulrike
;
Klade, Manfred
; …
-
2008
Persistent link: https://www.econbiz.de/10003784424
Saved in:
9
Satisfaction, dissatisfaction and complaining behavior with consumer services and intangible products
Bodur, Muzaffer
-
1977
Persistent link: https://www.econbiz.de/10000054896
Saved in:
10
Service branding
Ostrom, Amy L.
;
Iacobucci, Dawn
;
Morgan, Felicia N.
- In:
Kellogg on branding : the marketing faculty of the …
,
(pp. 186-200)
.
2005
Persistent link: https://www.econbiz.de/10003285391
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