//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The family purchasing decision...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Consumer behaviour
83,524
Konsumentenverhalten
81,074
Türkei
20,888
Privater Haushalt
19,881
Household
19,742
Turkey
16,471
Familie
15,233
Theorie
12,008
Theory
11,787
Family
10,385
Relationship marketing
9,109
Beziehungsmarketing
9,078
USA
7,814
Brand management
7,601
Markenführung
7,559
United States
7,051
Deutschland
7,031
Brand image
6,762
Markenimage
6,719
Germany
5,866
Customer satisfaction
5,786
Online-Handel
5,660
Online retailing
5,649
Kundenzufriedenheit
5,621
Privater Konsum
4,920
Private consumption
4,909
Social Web
4,857
Social web
4,855
Schätzung
4,778
Estimation
4,594
Online-Marketing
4,555
Service quality
4,550
Internet marketing
4,545
Brand
4,346
Markenartikel
4,338
Einzelhandel
4,228
Retail trade
4,180
Electronic Commerce
3,669
Werbewirkung
3,665
more ...
less ...
Online availability
All
Undetermined
2,420
Free
745
Type of publication
All
Article
3,967
Book / Working Paper
536
Type of publication (narrower categories)
All
Article in journal
3,867
Aufsatz in Zeitschrift
3,867
Aufsatz im Buch
99
Book section
99
Graue Literatur
77
Non-commercial literature
77
Hochschulschrift
68
Working Paper
61
Arbeitspapier
57
Thesis
49
Conference paper
32
Konferenzbeitrag
32
Collection of articles of several authors
13
Sammelwerk
13
Bibliografie enthalten
9
Bibliography included
9
Collection of articles written by one author
7
Sammlung
7
Aufsatzsammlung
5
Konferenzschrift
4
Case study
3
Fallstudie
3
Amtsdruckschrift
1
Conference proceedings
1
Government document
1
Handbook
1
Handbuch
1
Mikroform
1
Reprint
1
more ...
less ...
Language
All
English
4,426
German
75
Finnish
1
French
1
Swedish
1
Author
All
Han, Heesup
30
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
McColl-Kennedy, Janet R.
16
Line, Nathaniel D.
14
Balaji, M. S.
13
Prybutok, Victor R.
13
Bilgihan, Anil
12
Gong, Taeshik
12
Klaus, Philipp
12
Propper, Carol
12
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Sreejesh, S.
11
Gursoy, Dogan
10
Miao, Li
10
Quach, Sara
10
Sharma, Piyush
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Voorhees, Clay M.
9
Wong, IpKin Anthony
9
Xu, Xun
9
Ahn, Jiseon
8
Ali, Faizan
8
Amin, Muslim
8
Harun, Ahasan
8
Kim, Woo Gon
8
Lu, Lu
8
Qu, Hailin
8
Sparks, Beverley
8
Wirtz, Jochen
8
Wu, Luorong
8
Beck, Adrian
7
Bujisic, Milos
7
Carlson, Jamie
7
Gaynor, Martin
7
Gravelle, Hugh
7
more ...
less ...
Institution
All
National Bureau of Economic Research
4
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Cornell University / Food and Nutrition Policy Program
1
Deutschland / Bundeswehr / Universität Hamburg
1
Energy Sector Management Assistance Program
1
Erasmus Research Institute of Management
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
230
International journal of hospitality management
212
Journal of business research : JBR
121
The journal of services marketing
107
International journal of contemporary hospitality management
79
Journal of hospitality marketing & management
77
Services marketing quarterly
66
The service industries journal
65
Journal of travel and tourism marketing
64
Journal of service research : JSR
48
Cogent business & management
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
44
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
42
Service business
36
Asia Pacific journal of marketing and logistics
33
Journal of service management
33
Tourism management : research, policies, practice
32
International journal of quality and service sciences
31
Journal of air transport management
30
The TQM journal : the international review of organizational improvement
30
The international journal of bank marketing : IJBM
29
International journal of services and operations management
27
Total quality management & business excellence
27
International journal of electronic marketing and retailing : IJEMR
26
International journal of services, economics and management
26
Journal of service research
26
Psychology & marketing
26
Journal of hospitality and tourism insights
24
European journal of marketing : EJM
23
Journal of retailing
23
Journal of strategic marketing
23
International journal of quality & reliability management
22
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Journal of the Academy of Marketing Science
21
Managing service quality : MSQ ; an international journal
21
Quality management journal : QMJ
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
International journal of services and operations management : IJSOM
20
Journal of internet commerce
20
International journal of retail and distribution management
19
more ...
less ...
Source
All
ECONIS (ZBW)
4,499
EconStor
4
Showing
1
-
10
of
4,503
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Quantitative explorations of the aggregate economy
Schoellman, Todd
-
2007
Persistent link: https://www.econbiz.de/10009689763
Saved in:
2
A study upon effects of
family
restaurant consumption values upon satisfaction, reliability and behavioural intentions in Korea : focused on college students at metropolitan area
Sung, Ha-Ya
;
Kim, Jong-Jin
;
Youn, Myoung-Kil
- In:
Journal of Asian finance, economics and business : JAFEB
1
(
2014
)
4
,
pp. 29-37
Persistent link: https://www.econbiz.de/10011688140
Saved in:
3
Retail store branding in
Turkey
: its effect on perceived quality, satisfaction and loyalty
Gürbüz, Esen
- In:
EuroMed journal of business
3
(
2008
)
3
,
pp. 286-304
Persistent link: https://www.econbiz.de/10003930252
Saved in:
4
Dimensions of service quality in grocery retailing : a case from
Turkey
Torlak, Ömer
;
Uzkurt, Cevahir
;
Özmen, Müjdat
- In:
Management research review
33
(
2010
)
5/6
,
pp. 413-422
Persistent link: https://www.econbiz.de/10003991385
Saved in:
5
Pre-recovery and post-recovery emotions in the service context : a preliminary study
Ozgen, Ozge
;
Kurt, Sumeyra Duman
- In:
Managing service quality : MSQ ; an international journal
22
(
2012
)
6
,
pp. 592-605
Persistent link: https://www.econbiz.de/10009692801
Saved in:
6
Assessing the effects of satisfaction and value on customer loyalty behaviors in service environments : high-speed railway in
Turkey
as a case study
Dölarslan, Emre Sahin
- In:
Management research review
37
(
2014
)
8
,
pp. 706-727
Persistent link: https://www.econbiz.de/10010387101
Saved in:
7
Measuring food and beverage service quality in spa hotels : a case study in Balıkesir,
Turkey
Giritlioglu, Ibrahim
;
Jones, Eleri
;
Avcikurt, Cevdet
- In:
International journal of contemporary hospitality management
26
(
2014
)
2
,
pp. 183-204
Persistent link: https://www.econbiz.de/10010249697
Saved in:
8
Employee beliefs regarding the impact of unconventional appearance on customers in Mexico and
Turkey
Karl, Katherine
;
Peluchette, Joy Van Eck
;
McIntyre …
- In:
Employee relations
38
(
2016
)
2
,
pp. 163-181
Persistent link: https://www.econbiz.de/10011459075
Saved in:
9
A cross-national comparison of American and Turkish consumer satisfaction with dental care services
Harcar, Talha
;
Kara, Ali
;
Kucukemiroglu, Orsay
- In:
Journal of medical marketing : device, diagnostic and …
12
(
2012
)
1
,
pp. 30-42
Persistent link: https://www.econbiz.de/10009518289
Saved in:
10
Consumer responses to process and outcome failures in service firms
Ural, Tulin
- In:
Problems and perspectives in management : PPM ; …
6
(
2008
)
3
,
pp. 48-56
Persistent link: https://www.econbiz.de/10003801942
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->