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The impact of consumption goals on flat-rate choice : can "hedonizing" a service increase customers' propensity to choose a flat rate?
Uhrich, Fabian; Schumann, Jan Hendrik; Wangenheim, … - In: Journal of service research : JSR 16 (2013) 2, pp. 216-230
Persistent link: https://www.econbiz.de/10009774870
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Customer satisfaction and consumer expenditure in selected European countries
Yeung, Matthew C. H.; Ramasamy, Bala; Chen, Junsong; … - In: International journal of research in marketing : IJRM ; … 30 (2013) 4, pp. 406-416
Persistent link: https://www.econbiz.de/10010223383
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Opportunities for craft consumption : analysis of the quality perceived by consumers
Molina, Arturo; Aranda, Evangelina; Martin, Victor J.; … - In: International journal of globalisation and small … 6 (2014) 1, pp. 64-78
Persistent link: https://www.econbiz.de/10010483057
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Quality provision under referral consumption
Navarro, Noemí - 2008
Persistent link: https://www.econbiz.de/10003826149
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Bringing them back to spend more : student foodservice experiences to satisfy their taste buds
Ali, Faizan; Ryu, Kisang - In: Young consumers : insight and ideas for responsible … 16 (2015) 2, pp. 235-248
Persistent link: https://www.econbiz.de/10011382852
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The impact of service quality and customer satisfaction on consumer spending in wineries
Lee, Kyuho; Madanoglu, Melih; Ha, Inhyuck; Fritz, Anisya - In: The service industries journal 41 (2021) 3/4, pp. 248-260
Persistent link: https://www.econbiz.de/10012483671
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Der Einfluss der Dienstleistungsqualität auf die Einkaufsstättentreue
Bauer, Hans H.; Exler, Stefanie; Reichardt, Tina; … - 2006
Persistent link: https://www.econbiz.de/10003355045
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Cultural differences in the customer perception of crowded restaurant : emotion, intolerance and perceived price
Kim, Dae-young; Lee, Kwang-ho - In: International journal of revenue management : IJRM 4 (2010) 3/4, pp. 420-431
Persistent link: https://www.econbiz.de/10008746335
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The effect of culture and gender on perceived service quality : an exploratory comparison of Japanese and Thai consumers
Chéron, Emmanuel; Nornart, Siriluk - In: Journal of Asia Pacific business 11 (2010) 1, pp. 28-49
Persistent link: https://www.econbiz.de/10003964603
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Differences and similarities in perceptions of hotel experience : the role of national cultures
Zhang, Ziqiong; Li, Hengyun; Law, Chun Hung Roberts - In: Journal of travel and tourism marketing 32 (2015), pp. 2-14
Persistent link: https://www.econbiz.de/10011416038