Cultural differences in the customer perception of crowded restaurant : emotion, intolerance and perceived price
Year of publication: |
2010
|
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Authors: | Kim, Dae-young ; Lee, Kwang-ho |
Published in: |
International journal of revenue management : IJRM. - Olney, Bucks : Inderscience Enterprises, ISSN 1474-7332, ZDB-ID 2193374-1. - Vol. 4.2010, 3/4, p. 420-431
|
Subject: | Emotion | Gastronomie | Restaurant industry | Konsumentenverhalten | Consumer behaviour | Wahrnehmung | Perception | Kulturelle Identität | Cultural identity | Kundenzufriedenheit | Customer satisfaction | Vergleich | Comparison | Dienstleistungsqualität | Service quality |
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