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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Krankenhaus
13,470
Bewertung
13,310
Evaluation
13,169
Prozessmanagement
12,665
Hospital
12,234
Business process management
10,945
Organisationsstruktur
6,577
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6,308
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5,848
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4,773
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United States
3,226
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3,164
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3,158
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2,420
Service quality
2,364
evaluation
2,289
Health care system
2,241
Organizational change
2,128
Organisatorischer Wandel
2,082
Qualitätsmanagement
2,069
Quality management
1,866
Patienten
1,412
Patients
1,411
Strategisches Management
1,388
Innovation
1,295
Supply chain
1,220
Lieferkette
1,213
Strategic management
1,210
Innovationsmanagement
1,126
Unternehmen
1,083
Innovation management
1,039
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1,027
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1,005
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989
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German
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Propper, Carol
37
Siciliani, Luigi
34
Straume, Odd Rune
20
Horwitz, Jill R.
16
Brekke, Kurt R.
15
Gravelle, Hugh
15
Van Reenen, John
15
Gaynor, Martin
14
Kessler, Daniel P.
14
Koning, Pierre
13
Wübker, Ansgar
13
Gowrisankaran, Gautam
12
Moscelli, Giuseppe
12
Seiler, Stephan
12
Doyle, Joseph J.
11
Gutacker, Nils
11
McFadden, Kathleen L.
11
Nichols, Austin
11
Staiger, Douglas
11
Town, Robert J.
11
Gruber, Jonathan
10
Milcent, Carine
10
Gowen, Charles, III.
9
Grabowski, David C.
9
Huckman, Robert S.
9
Lu, Susan Feng
9
Rahman, Momotazur
9
Augurzky, Boris
8
Chandrasekaran, Aravind
8
Gobillon, Laurent
8
Mennicken, Roman
8
Rockoff, Jonah E.
8
Schreier, Gerhard
8
Bloom, Nicholas
7
Eggleston, Karen
7
Geweke, John
7
Graves, John A.
7
Hentschker, Corinna
7
Kunz, Johannes
7
Landrum, Mary Beth
7
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National Bureau of Economic Research
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IGI Global
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Taylor and Francis.
4
OECD
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Springer Fachmedien Wiesbaden
3
European Health Care Conference <2, 2011, Hamburg>
2
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
2
Ruhr-Universität Bochum
2
Universität Potsdam
2
AOK-Bundesverband
1
Arbeitsgemeinschaft Katholischer Krankenhäuser Rheinland-Pfalz und Saarland
1
Aspen Systems Corporation
1
Bertelsmann Stiftung
1
Books on Demand GmbH <Norderstedt>
1
Centre for Educational Research and Innovation
1
Columbia University / Department of Economics
1
Council for National Academic Awards
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Deutschland / Bundeswehr / Universität München / Fakultät für Wirtschafts- und Organisationswissenschaften
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Edward Elgar Publishing
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Europäische Kommission / Generaldirektion Bildung, Jugend, Sport und Kultur
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Fachhochschule Bonn-Rhein-Sieg
1
Federal Reserve Bank of San Francisco
1
Forschungs- und Entwicklungsinstitut für das Sozial- und Gesundheitswesen Sachsen-Anhalt <Magdeburg>
1
Fraunhofer IRB-Verlag
1
Fraunhofer-Institut für Produktionsanlagen und Konstruktionstechnik
1
Friedrich-Ebert-Stiftung / Arbeitsgruppe "Stationäre Versorgung"
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HELIOS Kliniken GmbH
1
HELIOS Klinikum Emil von Behring Berlin-Zehlendorf
1
Health Resources Administration, Department of Health, Education, and Welfare
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Hochschul-Informations-System
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IT Service Management Forum Deutschland
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International Conference "Economies of the Balkan and Eastern European Countries" <14., 2022, Florenz>
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International Healthcare Industry Research
1
Konferenz Medizintourismus <1, 2007, Sankt Augustin>
1
Logos Verlag Berlin
1
Ludwig-Maximilians-Universität München
1
Nationales Expertenseminar zur Qualitätssicherung <3, 2000, Bonn>
1
Nationales Expertenseminar zur Qualitätssicherung <4, 2001, Bonn>
1
OECD / International Transport Forum
1
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Health care management review : HCM review
79
International journal of hospitality management
66
Journal of health economics
42
Working paper / National Bureau of Economic Research, Inc.
42
NBER working paper series
39
Journal of health organization and management
37
NBER Working Paper
36
Quality management journal : QMJ
35
The TQM journal : the international review of organizational improvement
25
Health economics
23
Health marketing quarterly
23
International journal of contemporary hospitality management
22
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
22
Discussion paper series / IZA
20
Journal of hospitality marketing & management
19
Management science : journal of the Institute for Operations Research and the Management Sciences
19
International journal of productivity and quality management : IJPQM
18
Total quality management & business excellence
18
Health care management science
16
International journal of pharmaceutical and healthcare marketing : IJPHM
16
International journal of quality and service sciences
15
Ruhr economic papers
15
The European journal of health economics : HEPAC ; health economics in prevention and care
15
The service industries journal
15
Discussion paper / Centre for Economic Policy Research
14
International journal of quality & reliability management
14
Journal of travel and tourism marketing
13
The European journal of health economics
13
International journal of production research
12
Production and operations management : the flagship research journal of the Production and Operations Management Society
12
Beiträge zur Hochschulpolitik
11
CHE research paper
11
Manufacturing & service operations management : M & SOM
11
Production and operations management : an international journal of the Production and Operations Management Society
11
Tourism management : research, policies, practice
11
International journal of health care finance and economics
10
Journal of business research : JBR
10
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
10
Journal of public economics
10
European journal of operational research : EJOR
9
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ECONIS (ZBW)
2,357
EconStor
19
OLC EcoSci
1
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1
Essays on
hospital
management : the effects of departmental allocation strategies and staffing on patient outcomes
Sülz, Sandra
-
2014
Persistent link: https://www.econbiz.de/10010458297
Saved in:
2
Organisational structure, community of practice and patient safety
Kim, Yong-mi
;
Newby-Bennett, Donna
- In:
Journal of information & knowledge management : JIKM
11
(
2012
)
4
,
pp. 1-7
Persistent link: https://www.econbiz.de/10009706447
Saved in:
3
Service line structure and decision-maker attention in three health systems : implications for patient-centered care
Louis, Christopher J.
;
Clark, Jonathan R.
;
Gray, Barbara L.
- In:
Health care management review : HCM review
44
(
2019
)
1
,
pp. 41-56
Persistent link: https://www.econbiz.de/10011982148
Saved in:
4
Evaluation
of educational hospitals' portal as a tool for patient access to information
Jeddi, Fatemeh Rangraz
;
Gilasi, Hamidreza
;
Khademi, Sahar
; …
- In:
International journal of services technology and …
27
(
2021
)
4/6
,
pp. 252-264
Persistent link: https://www.econbiz.de/10012667617
Saved in:
5
Organizational fragmentation and care quality in the US healthcare system
Cebul, Randall D.
;
Rebitzer, James B.
;
Taylor, Lowell J.
; …
- In:
The journal of economic perspectives : EP ; a journal …
22
(
2008
)
4
,
pp. 93-113
Persistent link: https://www.econbiz.de/10003810150
Saved in:
6
Organizational fragmentation and care quality in the US health care system
Cebul, Randall D.
;
Rebitzer, James B.
;
Taylor, Lowell J.
; …
-
2008
Persistent link: https://www.econbiz.de/10003746083
Saved in:
7
Organizational Fragmentation and Care Quality in the U.S. Health Care System
Cebul, Randall
-
2009
increase costs. We illustrate our argument with examples taken from the insurance and the
hospital
industries, and discuss …
Persistent link: https://www.econbiz.de/10012766288
Saved in:
8
Organizational Fragmentation and Care Quality in the U.S. Health Care System
Cebul, Randall D.
-
2008
increase costs. We illustrate our argument with examples taken from the insurance and the
hospital
industries, and discuss …
Persistent link: https://www.econbiz.de/10012464435
Saved in:
9
Evaluating healthcare process improvement for patient callbacks
Scott, Rebecce A.
;
George, Benjamin T.
- In:
International journal of services and standards
9
(
2014
)
1
,
pp. 51-66
Persistent link: https://www.econbiz.de/10011283323
Saved in:
10
The impact of service design and process management on clinical quality : an exploration of synergetic effects
Ding, Xin
- In:
Journal of operations management
36
(
2015
),
pp. 103-114
Persistent link: https://www.econbiz.de/10011308412
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