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A study of quality circles in the UK service sector
Dale, Barrie; Lees, Jayne - 1984
Persistent link: https://www.econbiz.de/10003521360
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Service Quality in Punjab Telecom Circle
Arora, Parvinder - 2012
Service Quality has become a significant differentiator and the most powerful competitive weapon, which all the service organizations want to possess. Telecommunication sector is one of the competitive sector which needs the attention of the service providers on the quality that they are...
Persistent link: https://www.econbiz.de/10012755314
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The landscape of "quality circles for education" : a structured analysis
Abukhader, Sajed M. - In: Measuring business excellence 27 (2023) 2, pp. 307-321
Persistent link: https://www.econbiz.de/10014291903
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Bankmarketing : schlanke Strukturen und Servicequalität als strategische Aufgabe für Universalkreditinstitute
Bielenberg, Ulf - 1997
Persistent link: https://www.econbiz.de/10000630484
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Qualitätsmanagement von Beratungsdienstleistungen
Breyer, Michael - 1999
Persistent link: https://www.econbiz.de/10000683482
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Wirtschaftlichkeit des Qualitätsmanagements : Qualitätscontrolling für Dienstleistungen
Bruhn, Manfred - 1998
Persistent link: https://www.econbiz.de/10000643098
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Managing performance and service quality by a dynamised balanced scorecard
Ossadnik, Wolfgang; Rosenkranz, Franziska; Steins, Jan - 2008
Persistent link: https://www.econbiz.de/10003805590
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Qualitätswahrnehmung bei sozialen Dienstleistungen unter besonderer Berücksichtigung aktueller Erkenntnisse der Neurowissenschaften
Eichhorst, Ingo; Scharf, Andreas - 2009
Persistent link: https://www.econbiz.de/10003896295