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Accounting for quality in the measurment of hospital performance : evidence from Costa Rica
Arocena, Pablo; Garcia Prado, Ariadna - In: Health economics 16 (2007) 7, pp. 667-685
Persistent link: https://www.econbiz.de/10003516266
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Inequality in education in Costa Rica: the gap between students in public and private schools : an analysis of the results of the programme for international student assessment (PI...
Fernández A., Andrés; Del Valle A., Roberto - In: CEPAL review (2013) 111, pp. 37-56
Persistent link: https://www.econbiz.de/10010487348
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It's ultimately social : exploring the Costa Rican bar servicescape
Conejo, Francisco J.; Gamboa, Enrique A.; Insch, Andrea - In: Advances in hospitality and leisure 17 (2022), pp. 3-20
Persistent link: https://www.econbiz.de/10014308860
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The impact of website quality on customer satisfaction and purchase intentions : evidence from Chinese online visitors
Bai, Billy; Law, Rob; Wen, Ivan - In: International journal of hospitality management 27 (2008) 3, pp. 391-402
Persistent link: https://www.econbiz.de/10003742805
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Service consumers' value perception : evidence from restaurants in the city of São Paulo
Garcia, Mauro N.; Rossi, George Bedinelli; Silva, Dirceu da - In: Management research : the journal of the Iberoamerican … 5 (2006/07) 1, pp. 29-42
Persistent link: https://www.econbiz.de/10003763585
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Training and service quality : a case study analysis of regional Australian restaurants
Cairncross, Grant; Wilde, Simon; Hutchinson, Lucinda - In: Tourism and hospitality planning & development 5 (2008) 2, pp. 149-163
Persistent link: https://www.econbiz.de/10003773830
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The impact of customer education on customer participation, functional service quality and trust in restaurant services
Yin, Cheng-yue; Yang, Xue - In: International journal of services, economics and management 1 (2007/09) 3, pp. 233-249
Persistent link: https://www.econbiz.de/10003837086
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Organizational culture in the casual dining restaurant industry : the impact that culture has on service quality and customers' intentions to return
Koutroumanis, Dean A. - In: Handbook of hospitality human resources management, (pp. 63-82). 2008
Persistent link: https://www.econbiz.de/10003810250
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The interaction of major resources and their influence on waiting times in a multi-stage restaurant
Hwang, Johye; Lambert, Carolyn U. - In: International journal of hospitality management 27 (2008) 4, pp. 541-551
Persistent link: https://www.econbiz.de/10003860306