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This paper documents the extent of copying and estimates the returns to originality in online news production. We build a unique dataset combining all the online content produced by French news media during the year 2013 with new micro audience data. We develop a topic detection algorithm that...
Persistent link: https://www.econbiz.de/10014132733
We present a framework for measuring software quality using pricing and demand data, and empirical estimates that quantify the extent of quality degradation associated with software versioning. Using a 7-month, 108-product panel of software sales from Amazon.com, we document the extent to which...
Persistent link: https://www.econbiz.de/10014027640
certain applications. Among those are interactive services like VoIP, some business applications, online gaming etc. and other … on-time-services like internet-television. This will result in systematic inefficiencies which can mainly be attributed … found to be inefficient. The key issue for internet congestion problem is the fact that, although services are homogenous at …
Persistent link: https://www.econbiz.de/10003873109
relevance for electronic services. Whereas consumers expectations about information goods are often vague and transient, their … requirements are pronounced and specific when it comes to the functional and non-functional characteristics of electronic services …. Moreover, modular services can be combined and configured into service mashups that have the potential to meet complex consumer …
Persistent link: https://www.econbiz.de/10014045462
Persistent link: https://www.econbiz.de/10015070775
The author analyzes the strengths and weaknesses of Total Quality Management and Self-Managed Teams, as compared to mass production approaches to service delivery, among customer service and sales workers in a large unionized regional Bell operating company. Participation in self-managed teams...
Persistent link: https://www.econbiz.de/10014045585
certain applications. Among those are interactive services like VoIP, some business applications, online gaming etc. and other … on-time-services like internet-television. This will result in systematic inefficiencies which can mainly be attributed … found to be inefficient. The key issue for internet congestion problem is the fact that, although services are homogenous at …
Persistent link: https://www.econbiz.de/10010270372
Insurance intermediation services are information services which exhibit strong information asymmetries. We empirically … analyze whether signaling works in the German market for insurance intermediation services. For this a signal must increase … working of market forces in markets for information services. Accordingly, public policy regulation is necessary to mitigate …
Persistent link: https://www.econbiz.de/10010319249
Insurance intermediation services are information services which exhibit strong information asymmetries. We empirically … analyze whether signaling works in the German market for insurance intermediation services. For this a signal must increase … working of market forces in markets for information services. Accordingly, public policy regulation is necessary to mitigate …
Persistent link: https://www.econbiz.de/10003886031
As a result of advances in ICT-services, transportation, and local development, among others, an increasing number of … tourist loyalty is well founded, recent progress in e-services has opened new opportunities for informing and attracting … visitors. This paper examines the potential effects of e-services in an inclusive model of destination loyalty towards the city …
Persistent link: https://www.econbiz.de/10010224808