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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
structural equation modelling
753
Structural equation model
743
Strukturgleichungsmodell
743
Structural equation modelling
308
SEM
254
Consumer behaviour
173
Konsumentenverhalten
171
Firm performance
133
Unternehmenserfolg
133
India
108
Indien
103
Structural Equation Modelling
93
Beziehungsmarketing
85
Lieferkette
85
Relationship marketing
85
Supply chain
85
Innovation
84
Customer satisfaction
79
Kundenzufriedenheit
78
Arbeitszufriedenheit
76
Job satisfaction
76
Workaholism
71
Innovation management
70
Innovationsmanagement
70
Arbeitssucht
65
Industrie
65
Manufacturing industries
65
KMU
60
Quality management
60
Qualitätsmanagement
60
SME
60
Service quality
60
Leistungsmotivation
55
Work motivation
55
workaholism
51
Innovation adoption
50
Innovationsakzeptanz
50
Performance measurement
46
Performance-Messung
46
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Online availability
All
Undetermined
35
Free
3
Type of publication
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Article
60
Type of publication (narrower categories)
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Article in journal
60
Aufsatz in Zeitschrift
60
Language
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English
60
Author
All
Fatima, Johra Kayeser
2
Mansour, Majeed Mustafa Othman
2
Pandi, A. Pal
2
Rajesh, R.
2
Wang, Xueqin
2
Wirtz, Bernd W.
2
Yuen, Kum Fai
2
Abdul Rahman
1
Ahmed, Rizwan Raheem
1
Al Diabat, Mofleh
1
Al-Hawary, Sulieman Ibraheem Shelash
1
Al-Nady, Bahaà Abdul-Hafez Attallah
1
Alawneh, Ali
1
Alsaggaf, Mohammed
1
Altab, Hossin Md
1
Anber Abraheem Shlash Mohammad
1
Anil, Anu P.
1
Antwi, Collins Opoku
1
Arif, Imtiaz
1
Ashraf, Muhammad
1
Asif, Muhammad
1
Askarany, Davood
1
Aslam, Wajeeha
1
Awan, Muhammad
1
Bali, Aditya
1
Bellaaj, Moez
1
Bhati, Narender Singh
1
Bhatia, Mayank
1
Bhatt, Kedar
1
Boadi, Evans Asante
1
Boadi, Victoria Atuobuah
1
Bosompem, Josephine
1
Butaney, Gul T.
1
Chalita Srinuan
1
Chang, Peng-Chan
1
Channar, Zahid Ali
1
Chatzoudes, Dimitrios
1
Chuang, Chun-Ling
1
Chuang, Wang-Ching
1
Clemens, Michael Daniel
1
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Published in...
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International journal of productivity and quality management : IJPQM
5
International journal of services and operations management
4
Journal of retailing and consumer services
4
International journal of services, economics and management
3
Total quality management & business excellence
3
Asia Pacific journal of marketing and logistics
2
International journal of business excellence : IJBEX
2
International journal of business information systems : IJBIS
2
Administrative Sciences : open access journal
1
Advances in management accounting
1
Benchmarking : an international journal ; BIJ
1
Cogent business & management
1
European journal of marketing : EJM
1
Global business & economics review
1
Global business review
1
International journal of applied business and economic research
1
International journal of business and economic sciences applied research : IJBESAR
1
International journal of business and emerging markets : IJBEM
1
International journal of business excellence
1
International journal of decision sciences, risk and management : IJDSRM
1
International journal of electronic business
1
International journal of electronic business : IJEB
1
International journal of enterprise network management
1
International journal of enterprise network management : IJENM
1
International journal of financial services management : IJFSM
1
International journal of internet and enterprise management : IJIEM
1
International journal of logistics economics and globalisation : IJLEG
1
International journal of logistics systems and management
1
International journal of management practice : IJMP
1
International journal of production research
1
International journal of quality & reliability management
1
International journal of quality and service sciences
1
International journal of trade and global markets
1
Journal for global business advancement : JGBA
1
Journal of business economics and management
1
Journal of enterprising communities : people and places in the global economy
1
Journal of marketing management : MM
1
Scientific Annals of Economics and Business
1
Technology analysis & strategic management
1
The international journal of logistics management
1
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1
Value co-creation and employee service behaviours : the moderating role of trust in employee : hotel relationship
Boadi, Evans Asante
;
He, Zheng
;
Antwi, Collins Opoku
; …
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209637
Saved in:
2
Perceived quality of web-based financial advice and its impacts
Pistoia, Adriano
;
Wirtz, Bernd W.
;
Elsäßer, Marc
- In:
International journal of electronic business
12
(
2015
)
4
,
pp. 319-344
Persistent link: https://www.econbiz.de/10011548165
Saved in:
3
Enhancing customer satisfaction through quality management practices
Harish U. C.
;
Subha, M. V.
- In:
International journal of applied business and economic …
13
(
2015
)
2
,
pp. 923-935
Persistent link: https://www.econbiz.de/10011377014
Saved in:
4
Mediating role of customer forgiveness between perceived justice and satisfaction
Muhammad, Lakhi
;
Gul-E-Rana
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012132151
Saved in:
5
The effect of ATM service quality on customer satisfaction and customer loyalty : an empirical analysis
Aslam, Wajeeha
;
Tariq, Ayesha
;
Arif, Imtiaz
- In:
Global business review
20
(
2019
)
5
,
pp. 1155-1178
Persistent link: https://www.econbiz.de/10012137565
Saved in:
6
Service quality and attitudinal loyalty : the mediating effect of delight on retail banking relationships
Coetzee, Alex
;
Coetzee, Johan
- In:
Global business & economics review
21
(
2018
)
1
,
pp. 120-138
Persistent link: https://www.econbiz.de/10012126577
Saved in:
7
A model of website quality-based e-commerce satisfaction index
Pilelienė, Lina
;
Grigaliūnaitė, Viktorija
- In:
Scientific Annals of Economics and Business
63
(
2016
)
1
,
pp. 29-46
Persistent link: https://www.econbiz.de/10011646901
Saved in:
8
The determinants of customers’ intention to use smart lockers for last-mile deliveries
Yuen, Kum Fai
;
Wang, Xueqin
;
Ma, Fei
;
Wong, Yiik Diew
- In:
Journal of retailing and consumer services
49
(
2019
),
pp. 316-326
Persistent link: https://www.econbiz.de/10012025991
Saved in:
9
An empirical investigation of the relationship between TQM practices, quality performance, and customer satisfaction level
Anil, Anu P.
;
Satish, K. P.
- In:
International journal of productivity and quality …
26
(
2019
)
1
,
pp. 96-117
Persistent link: https://www.econbiz.de/10012027749
Saved in:
10
An empirical study of total quality management and its influences on nurses' attitude and service performance in healthcare organisations
Ju, Ki-Jung
;
Park, Byeonghwa
- In:
International journal of services and operations management
24
(
2016
)
2
,
pp. 147-166
Persistent link: https://www.econbiz.de/10011619972
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