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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Customer satisfaction
6
Kundenzufriedenheit
6
Service quality
5
Beziehungsmarketing
4
Consumer behaviour
4
India
4
Konsumentenverhalten
4
Relationship marketing
4
Indien
3
Trust
2
management education
2
private management institutions
2
Advocacy Index
1
Antecedents
1
Arbeitszufriedenheit
1
BR Report (BRR)
1
Banarasi silk
1
Bank
1
Banking Industry
1
Berichtswesen
1
Betriebswirtschaftsstudium
1
Business start-up
1
Commitment
1
Confidence
1
Content Analysis
1
Corporate Governance
1
Corporate Governance Attribute
1
Corporate Social Responsibility
1
Corporate governance
1
Corporate image
1
Corporate reputation
1
Corporate social responsibility
1
Costomer loyalty
1
Customer Loyalty
1
Customer Satisfaction
1
Customer loyalty
1
Customer retention
1
Determinants of customer loyalty
1
Entrepreneurs
1
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Article
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English
5
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Rai, Alok Kumar
5
Srivastava, Medha
4
Yadav, Manish Kumar
1
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Decision
1
International journal of education economics and development
1
Metamorphosis : a journal of management research
1
The IUP journal of marketing management : IJMM
1
The marketing review
1
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ECONIS (ZBW)
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An assessment of the mediating effect of customer satisfaction on the relationship between service quality and customer loyalty
Yadav, Manish Kumar
;
Rai, Alok Kumar
- In:
The IUP journal of marketing management : IJMM
18
(
2019
)
3
,
pp. 7-23
Persistent link: https://www.econbiz.de/10012111266
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2
Impact of teachers' motivation on students' satisfaction : a study of management institutions
Rai, Alok Kumar
;
Srivastava, Medha
- In:
International journal of education economics and development
4
(
2013
)
4
,
pp. 357-370
Persistent link: https://www.econbiz.de/10010338839
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3
An investigation into service quality-customer loyalty relationship : the moderating influences
Srivastava, Medha
;
Rai, Alok Kumar
- In:
Decision
41
(
2014
)
1
,
pp. 11-31
Persistent link: https://www.econbiz.de/10010367910
Saved in:
4
Inter-scale assessment & comparison of customer loyalty in banking industry : an empirical study
Rai, Alok Kumar
;
Srivastava, Medha
- In:
Metamorphosis : a journal of management research
12
(
2013
)
2
,
pp. 67-85
Persistent link: https://www.econbiz.de/10010370461
Saved in:
5
Evidence on customer loyalty relationships : an appraisal
Srivastava, Medha
;
Rai, Alok Kumar
- In:
The marketing review
15
(
2015
)
1
,
pp. 83-115
Persistent link: https://www.econbiz.de/10011407083
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