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The effect of cuisine creativity on customer emotions

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Exploring the value co-destruction model for on-line deviant behaviors of hotel customers

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Good or bad staff? : hotel employees' core self-evaluations impacting service effort and service sabotage considering leader-member exchange moderation

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Smiling for tips? : will restaurant servers’ actions affect customers’ emotional contagion and tipping behavior?

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Exploring key factors influencing customer behavioral intention in robot restaurants

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Exploring the impact of social media platform image on hotel customers' visit intention

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Exploring the effects of customers' assessments of a restaurant's atmospherics and emotional assessments on a fine-dining experience and intentions to return

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Investigating the influence of thriving at work on hotel employees' service performance with the moderating effect of leader-member exchange

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Strategic alignment leverage between hotels and companies : the buyer-supplier relationship perspective

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