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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
82,201
Konsumentenverhalten
79,720
Electronic Commerce
23,086
E-commerce
20,711
Theorie
12,474
Theory
12,219
Online-Handel
11,115
Online retailing
11,070
Relationship marketing
9,983
Beziehungsmarketing
9,955
Brand management
7,582
Markenführung
7,542
Brand image
6,680
Markenimage
6,640
Internet
6,254
Deutschland
6,253
Social Web
6,222
Social web
6,218
USA
6,140
Online-Marketing
5,991
Customer satisfaction
5,982
Internet marketing
5,924
United States
5,830
Kundenzufriedenheit
5,828
Germany
5,802
Informationsverhalten
5,275
Einzelhandel
5,029
Information behaviour
4,985
Retail trade
4,939
Service quality
4,809
Brand
4,293
Markenartikel
4,284
Experiment
3,968
Werbewirkung
3,686
Advertising effects
3,644
Verbraucherverhalten
3,576
Pricing strategy
3,332
Preismanagement
3,329
Emotion
3,222
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4,046
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Graue Literatur
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78
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74
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68
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Sammelwerk
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Sammlung
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Konferenzschrift
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4
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Amtsdruckschrift
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4,665
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101
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Han, Heesup
30
Mattila, Anna S.
26
Usman, Osly
21
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Gong, Taeshik
13
Prybutok, Victor R.
13
Hanks, Lydia
12
Klaus, Philipp
12
Bilgihan, Anil
11
Gustafsson, Anders
11
Jang, Soocheong
11
Propper, Carol
11
Sreejesh, S.
11
Gursoy, Dogan
10
Miao, Li
10
Park, Jungkun
10
Quach, Sara
10
Sharma, Piyush
10
Sparks, Beverley
10
Carlson, Jamie
9
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Voorhees, Clay M.
9
Wong, IpKin Anthony
9
Xu, Xun
9
Ali, Faizan
8
Amin, Muslim
8
Bauer, Hans H.
8
Falk, Tomas
8
Grewal, Dhruv
8
Hammerschmidt, Maik
8
Harun, Ahasan
8
Kim, Woo Gon
8
Law, Chun Hung Roberts
8
Marimon, Frederic
8
Qu, Hailin
8
Schumann, Jan Hendrik
8
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National Bureau of Economic Research
4
OECD
2
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Erich-Schmidt-Verlag <Berlin>
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institute of Electrical and Electronics Engineers
1
Institutet för Ekonomisk Forskning <Lund>
1
International Federation for Information Processing
1
International Workshop on Distributed Systems: Operations and Management <13, 2002, Montréal>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Universität Konstanz
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
240
International journal of hospitality management
199
Journal of business research : JBR
125
The journal of services marketing
110
Journal of hospitality marketing & management
79
International journal of contemporary hospitality management
78
The service industries journal
75
Journal of travel and tourism marketing
70
Services marketing quarterly
65
Journal of service research : JSR
52
Cogent business & management
48
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
43
Service business
41
Journal of service management
34
Asia Pacific journal of marketing and logistics
33
Tourism management : research, policies, practice
32
The international journal of bank marketing : IJBM
30
International journal of quality and service sciences
29
Journal of air transport management
29
International journal of electronic marketing and retailing : IJEMR
27
International journal of services and operations management
27
Psychology & marketing
27
Journal of retailing
26
Managing service quality : MSQ ; an international journal
26
The TQM journal : the international review of organizational improvement
26
International journal of services, economics and management
25
Journal of internet commerce
25
Journal of service research
25
Total quality management & business excellence
25
European journal of marketing : EJM
24
Journal of strategic marketing
24
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
23
Journal of the Academy of Marketing Science
23
International journal of quality & reliability management
22
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Journal of hospitality and tourism insights
21
Journal of service theory and practice
21
International journal of business information systems : IJBIS
20
International journal of electronic customer relationship management : IJECRM
20
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ECONIS (ZBW)
4,762
EconStor
6
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1
Online social shopping : the impact of attitude, customer information quality, effectiveness of information content and perceived social prescence
Daliri, Esmaeil
;
Sajad Rezaei
;
Wan Khairuzzaman Wan Ismail
- In:
International journal of business environment : IJBE
6
(
2014
)
4
,
pp. 426-450
Persistent link: https://www.econbiz.de/10010492051
Saved in:
2
Does Internet information influence fund investors' purchase intention?
Wang, Ya-hui
- In:
Review of business & finance studies : RBFS
6
(
2015
)
2
,
pp. 11-19
Persistent link: https://www.econbiz.de/10010519882
Saved in:
3
Customer participation, e-service quality, satisfaction : (e)service dominant logic trinity
Fotiadis, Thomas
- In:
Journal of promotion management : innovations in …
25
(
2019
)
3
,
pp. 394-418
Persistent link: https://www.econbiz.de/10012179033
Saved in:
4
Exploring users' willingness to disclose personal information in online healthcare communities : the role of satisfaction
Sun, Shiwei
;
Zhang, Jin
;
Zhu, Yiwei
;
Jiang, Mian
;
Chen, …
- In:
Technological forecasting & social change : an …
178
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013349154
Saved in:
5
Customer satisfaction and loyalty with online consumer reviews : factors affecting revisit intentions
Camilleri, Mark Anthony
;
Filieri, Raffaele
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014439971
Saved in:
6
Die Determinanten der Produktqualität aus Sicht von Konsumenten
Stratmann, Marcus
-
1999
Persistent link: https://www.econbiz.de/10000678052
Saved in:
7
Bedeutung von Krankenhausdatenbanken im Internet aus Nutzersicht : eine informationsökonomische Analyse
Poll, Stephanie
-
2008
Persistent link: https://www.econbiz.de/10003719600
Saved in:
8
Der Informationsbedarf von Patienten hinsichtlich der Krankenhausqualität : eine empirische Untersuchung zur Messung des Involvements und der Informationspräferenzen
Simon, Anke
-
2010
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003881478
Saved in:
9
Effizienzreserven, Wettbewerbspotenziale und Selektionsaktivitäten im deutschen Gesundheitswesen : neue empirische Erkenntnisse
Wübker, Ansgar
-
2009
Persistent link: https://www.econbiz.de/10003858380
Saved in:
10
Der Einfluss von Variety-Seeking Behavior auf eine modifizierte Service-Profit Chain
Woratschek, Herbert
;
Horbel, Chris
- In:
Dienstleistungsmarketing : Impulse für Forschung und …
,
(pp. 279-296)
.
2004
Persistent link: https://www.econbiz.de/10002767986
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