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Human resources initiatives in designing and developing value-delivery systems in the hospitality industry
Shveta Singh; Tewari, Vijayshri - In: Global cases on hospitality industry, (pp. 197-219). 2008
Persistent link: https://www.econbiz.de/10003761984
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Service quality in Indian and foreign banks : Indian customers' perceptions and gender differences
Khare, Arpita - In: International journal of business competition and … 1 (2011) 4, pp. 298-313
Persistent link: https://www.econbiz.de/10009160985
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Customers' perception and attitude towards service quality in multinational banks in India
Khare, Arpita - In: International journal of services and operations management 10 (2011) 2, pp. 199-215
Persistent link: https://www.econbiz.de/10009313087
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Culture and retail service quality perceptions : a study on Indian small retail sector
Khare, Arpita - In: International journal of business competition and … 3 (2014) 4, pp. 309-329
Persistent link: https://www.econbiz.de/10011290200
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Customers' quality perceptions towards online railway reservation services in India : an exploratory study
Khare, Arpita; Handa, Meenakshi - In: International journal of services and operations management 9 (2011) 4, pp. 491-505
Persistent link: https://www.econbiz.de/10009306308
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Health insurance policy renewal : an exploration of reputation, performance, and affect to understand customer inertia
Kautish, Pradeep; Khare, Arpita; Sharma, Rajesh - In: Journal of marketing analytics : JMA 10 (2022) 3, pp. 261-278
Persistent link: https://www.econbiz.de/10013390768