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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Factor analysis
233
Faktorenanalyse
233
confirmatory factor analysis
216
exploratory factor analysis
174
Confirmatory factor analysis
147
India
86
Consumer behaviour
76
Indien
75
Konsumentenverhalten
74
Exploratory factor analysis
72
Structural equation model
56
Strukturgleichungsmodell
56
CFA
55
EFA
47
Exploratory Factor Analysis
43
Service quality
42
Confirmatory Factor Analysis
41
structural equation modelling
36
Measurement
34
Quality management
29
Qualitätsmanagement
29
SEM
28
Messung
26
Customer satisfaction
25
Kundenzufriedenheit
24
Relationship marketing
22
Beziehungsmarketing
21
Brand management
19
Markenführung
19
Performance measurement
18
Performance-Messung
18
service quality
17
Firm performance
16
Innovation
16
Lieferkette
16
Supply chain
16
Theorie
16
Theory
16
Brand image
15
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Online availability
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Undetermined
23
Free
3
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Article
38
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Article in journal
37
Aufsatz in Zeitschrift
37
Aufsatz im Buch
1
Book section
1
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English
38
Author
All
Gautam, Vikas
2
Kamble, Sachin S.
2
Khambhati, Rupal
2
Kumar, Satendra
2
Patel, Hiren
2
Adil, Mohd
1
Adnan, Muhammad
1
Agrawal, Vivek
1
Andrejic, Milan
1
Asghar, Ikram
1
Augustyn, Marcjanna M.
1
Baker, Thoams A.
1
Barrera-Barrera, Ramón
1
Baum, Tom
1
Bezerra, George Christian Linhares
1
Bhati, Narender Singh
1
Bhatt, Kedar
1
Bhatt, Ruchi
1
Byon, Kevin K.
1
Cengiz, Hakan
1
Chadha, Suresh Kumar
1
Chalita Srinuan
1
Champahom, Thanapong
1
Chan, Andrew
1
Chandrarin, Grahita
1
Chen, Wei-Ting
1
Dash, Manoj Kumar
1
Dhingra, Sanjay
1
Egaji, Oche A.
1
Elshaer, Ibrahim A.
1
Farshianabbasi, Kimia
1
Fidan, Yahya
1
Gandhi, Surjit Kumar
1
Gawankar, Shradha
1
Giraldo, Leandro Muñez
1
Golrizgashti, Seyedehfatemeh
1
Gomes, Carlos Francisco
1
Griffiths, Mark G.
1
Gupta, Ajay
1
Gupta, Minakshi
1
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International journal of services and operations management
4
International journal of services, economics and management
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
International journal of business information systems : IJBIS
2
Journal of global marketing
2
Vision : the journal of business perspective
2
Advances in Management Research : Emerging Challenges and Trends
1
African journal of accounting, economics, finance and banking research
1
Asia-Pacific journal of management research and innovation
1
European Sport management quarterly : ESMQ
1
Information technology and management
1
International journal of business excellence : IJBEX
1
International journal of contemporary hospitality management
1
International journal of e-business research : an official publication of the Information Resources Management Association
1
International journal of financial research
1
International journal of logistics economics and globalisation : IJLEG
1
International journal of logistics systems and management
1
International journal of logistics systems and management : IJLSM
1
International journal of public sector performance management : IJPSPM
1
Journal for global business advancement : JGBA
1
Journal of air transport management
1
Journal of nonprofit & public sector marketing
1
Journal of travel and tourism marketing
1
Logistics
1
Services marketing quarterly
1
The TQM journal : the international review of organizational improvement
1
The international journal of logistics management
1
The international journal of management science and information technology : IJMSIT ; an official publication of the North American Institute of Science and Information Technology
1
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ECONIS (ZBW)
38
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1
Toward a measure of Chinese hypermarket retail service quality
Tang, Yung-Tai
;
Stanworth, James O.
;
Chen, Wei-Ting
; …
- In:
Total quality management & business excellence : an …
26
(
2015
)
3/4
,
pp. 327-338
Persistent link: https://www.econbiz.de/10011300189
Saved in:
2
Measuring service quality in Indian hospitals : an analysis of SERVQUAL model
Konsra, Pooja
;
Jha, Abhishek Kumar
- In:
International journal of services and operations management
24
(
2016
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011598293
Saved in:
3
Service quality in manufacturing supply chains : a bi-directional perspective from Indian SMEs
Gandhi, Surjit Kumar
;
Sachdeva, Anish
;
Gupta, Ajay
- In:
International journal of logistics systems and …
35
(
2020
)
2
,
pp. 149-203
Persistent link: https://www.econbiz.de/10012177776
Saved in:
4
Exploring the service quality determinants of solar product dealers
Kumar, Vikas
;
Hundal, Bikramjit Singh
;
Kaur, Komalpreet
- In:
Asia-Pacific journal of management research and innovation
15
(
2019
)
1/2
,
pp. 27-38
Persistent link: https://www.econbiz.de/10012160596
Saved in:
5
Exploring e-service quality and its relation with customer satisfaction in the banking sector : an Indian experience
Agrawal, Vivek
;
Seth, Nitin
;
Seth, Dinesh
;
Tripathi, Vikas
- In:
International journal of business information systems : …
32
(
2019
)
4
,
pp. 489-506
Persistent link: https://www.econbiz.de/10012159053
Saved in:
6
Service quality perceptions of customers about mobile telecommunication services : a case of India
Gautam, Vikas
- In:
Journal of global marketing
28
(
2015
)
1
,
pp. 19-31
Persistent link: https://www.econbiz.de/10010520771
Saved in:
7
The INSTAQUAL scale : an instrument for measuring service quality of management institutions
Kumar, Sanjeev
;
Dash, Manoj Kumar
- In:
International journal of services, economics and management
6
(
2014
)
4
,
pp. 377-394
Persistent link: https://www.econbiz.de/10011471749
Saved in:
8
Linkages between switching barriers and service recovery evaluation : an Indian exploration
Gautam, Vikas
- In:
Journal of global marketing
26
(
2013
)
3
,
pp. 147-154
Persistent link: https://www.econbiz.de/10010189501
Saved in:
9
Gauging the service quality of App Cabs, post COVID-19 : associating sets of underlying constructs
Khan, Swapna Datta
- In:
Advances in Management Research : Emerging Challenges …
,
(pp. 18-28)
.
2022
Persistent link: https://www.econbiz.de/10014434788
Saved in:
10
The impact of tour service performance on tourist satisfaction and behavioral intentions : a study of Chinese tourists in Hong Kong
Chan, Andrew
;
Hsu, Cathy H. C.
;
Baum, Tom
- In:
Journal of travel and tourism marketing
32
(
2015
)
1/2
,
pp. 18-33
Persistent link: https://www.econbiz.de/10011312616
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