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~subject:"Dienstleistungsqualität"
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Quality of consulting services...
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Dienstleistungsqualität
Service quality
21,439
Customer satisfaction
15,261
Kundenzufriedenheit
13,675
Consumer behaviour
7,194
Konsumentenverhalten
7,003
Relationship marketing
6,825
Beziehungsmarketing
6,778
Unternehmensberatung
4,437
Consultancy services
3,638
Wirtschaftsprüfung
2,862
Financial audit
2,843
Qualitätsmanagement
2,805
Quality management
2,738
Deutschland
2,623
Germany
2,393
Theorie
2,327
Theory
2,265
Gebühr
2,224
USA
2,086
United States
2,033
Charges
1,992
Krankenhaus
1,907
Hospital
1,891
Health care
1,626
Gesundheitsversorgung
1,594
Customer service
1,474
Kundenservice
1,370
Gesundheitswesen
1,290
Product quality
1,283
Online-Handel
1,272
Health care system
1,271
Online retailing
1,268
customer satisfaction
1,267
Produktqualität
1,265
Dienstleistungssektor
1,195
Service industry
1,188
Job satisfaction
1,179
Arbeitszufriedenheit
1,176
service quality
1,170
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Online availability
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Undetermined
7,295
Free
4,866
Type of publication
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Article
14,881
Book / Working Paper
5,789
Journal
18
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Article in journal
13,803
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13,803
Graue Literatur
1,618
Non-commercial literature
1,618
Working Paper
1,467
Arbeitspapier
1,340
Aufsatz im Buch
1,063
Book section
1,063
Hochschulschrift
517
Thesis
382
Collection of articles of several authors
227
Sammelwerk
227
Conference paper
159
Konferenzbeitrag
159
Case study
155
Fallstudie
155
Aufsatzsammlung
100
Konferenzschrift
91
Conference proceedings
60
Bibliografie enthalten
57
Bibliography included
57
Collection of articles written by one author
56
Sammlung
56
Amtsdruckschrift
53
Government document
53
Reprint
18
Lehrbuch
17
Textbook
15
Systematic review
14
Übersichtsarbeit
14
Forschungsbericht
13
Guidebook
13
Ratgeber
13
Article
12
Handbook
12
Handbuch
12
Research Report
10
Bibliografie
9
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8
Gutachten
8
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English
19,236
German
1,391
French
33
Italian
10
Russian
10
Spanish
10
Swedish
6
Finnish
4
Polish
4
Danish
3
Dutch
3
Hungarian
2
Czech
1
Portuguese
1
Undetermined
1
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Author
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Siciliani, Luigi
76
Propper, Carol
53
Straume, Odd Rune
52
Bruhn, Manfred
49
Hanushek, Eric Alan
45
Rivkin, Steven G.
43
Han, Heesup
42
Prybutok, Victor R.
40
Mattila, Anna S.
39
Brekke, Kurt R.
37
Gravelle, Hugh
35
Prentice, Catherine
32
Pathak, Parag A.
29
Hanushek, Eric A.
28
McColl-Kennedy, Janet R.
28
Staiger, Douglas
28
Rockoff, Jonah E.
27
Shahin, Arash
27
Usman, Osly
27
Figlio, David N.
26
Edvardsson, Bo
24
Kane, Thomas J.
24
Van Reenen, John
24
Knechel, W. Robert
22
Gaynor, Martin
21
Grabowski, David C.
21
Gruber, Jonathan
21
Li, Chan
21
Sharma, Piyush
21
Sparks, Beverley
21
Das, Jishnu
20
Kain, John F.
20
Balaji, M. S.
19
Koning, Pierre
19
Michas, Paul N.
19
Zhang, Min
19
Benkenstein, Martin
18
Chi, Wuchun
18
Lisic, Ling Lei
18
Omer, Thomas C.
18
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National Bureau of Economic Research
177
OECD
36
IGI Global
21
Springer Fachmedien Wiesbaden
19
World Bank
18
Hochschulrektorenkonferenz
17
World Bank Group
12
Verlag Dr. Kovač
9
Nomos Verlagsgesellschaft
8
Europäische Kommission
6
OECD / International Transport Forum
5
Taylor and Francis.
5
Edward Elgar Publishing
4
European Centre for the Development of Vocational Training
4
Weltbank
4
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
4
Books on Demand GmbH <Norderstedt>
3
European Conference of Ministers of Transport
3
European Foundation for the Improvement of Living and Working Conditions
3
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
3
Shaker Verlag
3
USA / General Accounting Office
3
United States / Congress / House / Committee on the Budget / Task Force on Education and Employment
3
Universität Potsdam
3
Universität Ulm
3
Bad Orber Gespräche <10., 2005, Berlin>
2
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
2
Centralʹnyj bank Rossijskoj Federacii
2
Christel DeHaan Tourism and Travel Research Institute <Nottingham>
2
Christian-Albrechts-Universität zu Kiel
2
Department of Health, Education, and Welfare
2
Deutschland / Bundeswehr / Universität Hamburg
2
Erasmus Research Institute of Management
2
European Health Care Conference <2, 2011, Hamburg>
2
European Organization for Quality Control
2
Europäische Kommission / Generaldirektion Bildung und Kultur
2
Europäische Kommission / Statistisches Amt
2
Friedrich-Schiller-Universität Jena
2
Goethe-Universität Frankfurt am Main
2
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Published in...
All
International journal of hospitality management
402
Journal of retailing and consumer services
331
The service industries journal
292
Journal of business research : JBR
251
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
221
The journal of services marketing
209
Working paper / National Bureau of Economic Research, Inc.
179
NBER working paper series
176
Auditing : a journal of practice & theory
173
International journal of contemporary hospitality management
161
NBER Working Paper
160
Services marketing quarterly
140
Journal of hospitality marketing & management
137
Journal of air transport management
136
The TQM journal : the international review of organizational improvement
126
Journal of travel and tourism marketing
122
Tourism management : research, policies, practice
115
International journal of quality & reliability management
112
International journal of quality and service sciences
111
Service business
109
International journal of productivity and quality management : IJPQM
107
Cogent business & management
103
Journal of service research : JSR
103
Health care management review : HCM review
102
International journal of services and operations management
102
Journal of service management
94
The accounting review : a publication of the American Accounting Association
94
Discussion paper series / IZA
92
Quality management journal : QMJ
92
Total quality management & business excellence
91
Economics of education review
82
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
77
Managing service quality : MSQ ; an international journal
76
International journal of services, economics and management
75
Journal of health economics
75
Managerial auditing journal
67
International journal of auditing : IJA
66
Asia Pacific journal of marketing and logistics
62
Management science : journal of the Institute for Operations Research and the Management Sciences
62
Accounting horizons : a quarterly publication of the American Accounting Association
58
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Source
All
ECONIS (ZBW)
20,512
EconStor
153
OLC EcoSci
16
RePEc
3
USB Cologne (EcoSocSci)
3
ArchiDok
1
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1
Alternative paths to high consulting fees : a fuzzy-set analysis
Lassala, Carlos
;
Carmona, Pedro
;
Momparler, Alexandre
- In:
Journal of business research : JBR
69
(
2016
)
4
,
pp. 1367-1371
Persistent link: https://www.econbiz.de/10011447271
Saved in:
2
Main drivers of consultancy services : a meta-analytic approach
De Fuentes, Cristina
;
Porcuna, Rubén
- In:
Journal of business research : JBR
69
(
2016
)
11
,
pp. 4775-4780
Persistent link: https://www.econbiz.de/10011588419
Saved in:
3
Chinese customers' loyalty to international consulting firms
Li, Qianqian
;
Zheng, Qinqin
- In:
The service industries journal
33
(
2013
)
15/16
,
pp. 1495-1513
Persistent link: https://www.econbiz.de/10010229420
Saved in:
4
Assessing clients' satisfaction with the service quality of construction consultants in Lagos, Nigeria
Dosumu, Oluwaseun Sunday
;
Aigbavboa, Clinton
- In:
African journal of science, technology, innovation and …
11
(
2019
)
6
,
pp. 771-779
Persistent link: https://www.econbiz.de/10012173324
Saved in:
5
Analyse der Service-Profit-Chain bei Unternehmensberatungen
Höck, Michael
;
Ringle, Christian M.
- In:
Produkt- und Prozessinnovationen in …
,
(pp. 181-196)
.
2008
Persistent link: https://www.econbiz.de/10003713514
Saved in:
6
Expectations-based evaluation of SME advice and consultancy : an example of business link services
Bennett, Robert J.
- In:
Journal of small business and enterprise development
14
(
2007
)
3
,
pp. 435-457
Persistent link: https://www.econbiz.de/10003811158
Saved in:
7
Die Qualität von Angebotssituationen beim Vertrieb von Managementberatungsleistungen : eine empirische Studie
Skobranek, Michaela
-
2011
-
1. Aufl.
Persistent link: https://www.econbiz.de/10008650663
Saved in:
8
Einfluss der internen Qualität auf die Servicequalität und
Kundenzufriedenheit
: eine explorative Analyse von Unternehmensberatungsprojekten
Höck, Michael
;
Ringle, Christian M.
;
Sarstedt, Marko
- In:
Die Betriebswirtschaft : DBW
71
(
2011
)
6
,
pp. 577-597
Persistent link: https://www.econbiz.de/10009382928
Saved in:
9
A study on the effect of the quality of intellectual property consulting service on consulting performance
Jung, Hwan-Jo
;
You, Yen-Yoo
- In:
International journal of business policy and economics
14
(
2021
)
2
,
pp. 113-125
Persistent link: https://www.econbiz.de/10013192498
Saved in:
10
The unattended effects of satisfying professional services clients : the influence of client satisfaction and attitudinal congruence on employee retention
Frey, Regina Viola
;
Bayón, Tomás
-
2011
Persistent link: https://www.econbiz.de/10010191062
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