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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
106,629
Konsumentenverhalten
104,185
Theorie
17,319
Theory
17,070
Privater Konsum
15,983
Private consumption
15,943
Relationship marketing
13,031
Beziehungsmarketing
13,003
Brand management
9,059
Markenführung
9,019
Online-Handel
8,862
Online retailing
8,850
Brand image
7,975
Markenimage
7,935
Customer satisfaction
7,422
Kundenzufriedenheit
7,266
Social Web
7,148
Social web
7,146
Markenartikel
6,968
Brand
6,957
USA
6,575
United States
6,219
Online-Marketing
5,691
Internet marketing
5,679
Experiment
5,471
Haushaltsökonomik
5,384
Deutschland
5,332
Service quality
5,269
Household economics
5,203
Einzelhandel
5,155
Retail trade
5,110
Werbewirkung
4,964
Advertising effects
4,923
Electronic Commerce
4,914
Germany
4,904
E-commerce
4,792
Privater Haushalt
4,608
Household
4,562
Emotion
4,458
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Online availability
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Undetermined
2,892
Free
890
CC license
155
Type of publication
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Article
4,637
Book / Working Paper
587
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Article in journal
4,499
Aufsatz in Zeitschrift
4,499
Aufsatz im Buch
109
Book section
109
Graue Literatur
82
Non-commercial literature
82
Hochschulschrift
67
Working Paper
65
Arbeitspapier
62
Thesis
47
Conference paper
34
Konferenzbeitrag
34
Collection of articles of several authors
13
Sammelwerk
13
Bibliografie enthalten
9
Bibliography included
9
Collection of articles written by one author
6
Sammlung
6
Konferenzschrift
4
Aufsatzsammlung
3
Case study
3
Fallstudie
3
Conference proceedings
2
Mikroform
2
Amtsdruckschrift
1
Government document
1
Handbook
1
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1
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1
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1
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English
5,148
German
74
Finnish
1
French
1
Swedish
1
Author
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Han, Heesup
42
Mattila, Anna S.
32
Prentice, Catherine
18
Usman, Osly
18
Law, Rob
16
Sharma, Piyush
16
Wong, IpKin Anthony
16
McColl-Kennedy, Janet R.
15
Bilgihan, Anil
13
Prybutok, Victor R.
13
Sparks, Beverley
13
Gong, Taeshik
12
Kim, Woo Gon
12
Söderlund, Magnus
12
Balaji, M. S.
11
Jang, Soocheong (Shawn)
11
Propper, Carol
11
Ahn, Jiseon
10
Grégoire, Yany
10
Gursoy, Dogan
10
Hanks, Lydia
10
Line, Nathaniel D.
10
Miao, Li
10
Qu, Hailin
10
Roy, Sanjit
10
Russell-Bennett, Rebekah
10
Van Vaerenbergh, Yves
10
Voorhees, Clay M.
10
Wu, Luorong
10
Yi, Youjae
10
Amin, Muslim
9
Hyun, Sunghyup Sean
9
Lee, Seonjeong
9
Sreejesh, S.
9
Wu, Hung-Che
9
Ali, Faizan
8
Cobanoglu, Cihan
8
Fan, Alei
8
Fernandes, Teresa
8
Gravelle, Hugh
8
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National Bureau of Economic Research
3
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Christian-Albrechts-Universität zu Kiel
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Excellence in Services International Conference <26., 2023, Paisley>
1
Friedrich-Schiller-Universität Jena
1
Great Britain / Customs Establishment
1
IGI Global
1
Lunds Universitet / Institutet för Ekonomisk Forskning
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
Verlag Dr. Kovač
1
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Published in...
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International journal of hospitality management
253
Journal of retailing and consumer services
243
The journal of services marketing
140
Journal of business research : JBR
132
International journal of contemporary hospitality management
116
Journal of hospitality marketing & management
101
The service industries journal
77
Journal of travel and tourism marketing
74
Services marketing quarterly
71
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
62
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
52
Tourism management : research, policies, practice
52
Journal of service research : JSR
50
Journal of service management
49
Service business
46
Cogent business & management
45
Journal of service research
40
Asia Pacific journal of marketing and logistics
39
Journal of hospitality and tourism insights
38
International journal of quality and service sciences
36
The TQM journal : the international review of organizational improvement
34
Journal of air transport management
33
The international journal of bank marketing : IJBM
32
Total quality management & business excellence
32
Psychology & marketing
31
International journal of services and operations management
29
International journal of services, economics and management
29
International journal of quality & reliability management
28
Journal of Islamic marketing
28
Journal of service theory and practice
28
European journal of marketing : EJM
27
Journal of service theory and practice : JSTP
25
Managing service quality : MSQ ; an international journal
25
Marketing intelligence & planning
25
International journal of bank marketing
24
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
23
International journal of electronic marketing and retailing : IJEMR
23
Journal of the Academy of Marketing Science
23
Journal of retailing
22
Journal of strategic marketing
22
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ECONIS (ZBW)
5,221
EconStor
3
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1
Household life cycle : the case of customer satisfaction in restaurants
Erdis, Cindy
;
Du Toit, Michael
- In:
International business and economics research journal
13
(
2014
)
2
,
pp. 335-343
Persistent link: https://www.econbiz.de/10010362781
Saved in:
2
Customer satisfaction and consumer expenditure in selected European countries
Yeung, Matthew C. H.
;
Ramasamy, Bala
;
Chen, Junsong
; …
- In:
International journal of research in marketing : IJRM ; …
30
(
2013
)
4
,
pp. 406-416
Persistent link: https://www.econbiz.de/10010223383
Saved in:
3
Quality provision under referral consumption
Navarro, Noemí
-
2008
Persistent link: https://www.econbiz.de/10003826149
Saved in:
4
The impact of service quality and customer satisfaction on consumer spending in wineries
Lee, Kyuho
;
Madanoglu, Melih
;
Ha, Inhyuck
;
Fritz, Anisya
- In:
The service industries journal
41
(
2021
)
3/4
,
pp. 248-260
Persistent link: https://www.econbiz.de/10012483671
Saved in:
5
Quantitative explorations of the aggregate economy
Schoellman, Todd
-
2007
Persistent link: https://www.econbiz.de/10009689763
Saved in:
6
Perceptions of food quality : evidence from a survey in Shanghai
Hansstein, Francesca
;
Wang, Keqiang
;
Hongmei, Liu
- In:
International journal of consumer studies
41
(
2017
)
6
,
pp. 754-760
Persistent link: https://www.econbiz.de/10011823602
Saved in:
7
Using a multicriteria approach to identify factors that influence e-tailing service quality
Freitas, André Luís Policani
;
Santos, Ana Carla de …
- In:
International journal of electronic marketing and …
10
(
2019
)
1
,
pp. 1-25
Persistent link: https://www.econbiz.de/10012036978
Saved in:
8
Event quality, perceived value, satisfaction and behavioural intentions in an event context
Armbrecht, John
- In:
Scandinavian journal of hospitality and tourism
21
(
2021
)
2
,
pp. 169-191
Persistent link: https://www.econbiz.de/10012517165
Saved in:
9
Service innovation : building a sustainable competitive advantage in higher education
Boon Liat Cheng
;
Cham, Tat Huei
;
Dent, Michael M.
; …
- In:
International journal of services, economics and management
10
(
2019
)
4
,
pp. 289-309
Persistent link: https://www.econbiz.de/10012178948
Saved in:
10
Topics and research trends of health clubs management : will innovation be part of the fitness industry research interests?
Miragaia, Dina Alexandra Marques
;
Constantino, Magda Sousa
- In:
International journal of sport management and marketing …
19
(
2019
)
1/2
,
pp. 129-146
Persistent link: https://www.econbiz.de/10012059501
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